Articles about AI

Why tough times need quality software [Q&A]

quality dial

When it comes to software development, quality testing is among the first items on the chopping block during budget cuts. It is often viewed as a cost center, and nothing more than a box to tick on the road to getting software out the door.

Chief quality architect Mush Honda of quality management platform Katalon, sees it differently. We spoke to him to find out why he thinks quality testing is an essential catalyst for company growth by helping companies retain customers, who can easily switch to competitors at the first sign of online hiccups.

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ChatGPT may not be a bad thing for education

Educators and school administrators are becoming increasingly concerned over the proliferation of ChatGPT and other AI-based educational tools. Some see it as a threat to education, especially in English and writing.

However, ChatGPT might not be all bad. Some aspects of the innovative AI chatbot can provide value to those in the education sector. Can ChatGPT become an integral part of the modern learning system?

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AI, Machine Learning and Deep Learning in the enterprise: Implications to data storage

Artificial Intelligence (AI) has been a hot topic for a long time, but its impact on our society and in the enterprise are just beginning to be realized. AI and other forms of machine learning and deep learning will revolutionize business, automating repetitive tasks and accelerating outcomes -- all based on huge sets of data.

Developing deep learning applications generally follows a three-step process of:

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Phishing up 36 percent in the last quarter of 2022 as attack tools get more sophisticated

Phishing volumes increased 36 percent, with 278.3M unique phishing emails in the fourth quarter of 2022, while malware volumes increased 12 percent QoQ, accounting for 58.9M emails, in the same period.

The latest Phishing and Malware Report from Vade shows the company detected 278.3 million unique phishing emails in Q4, surpassing the previous quarter’s total by 74.4 million. December saw the biggest jump in phishing emails, up 260 percent, as threat actors tried to cash in on the holiday period, this echoes a similar pattern at the end of 2021.

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Microsoft looks to reinvent search, brings the power of AI to Bing and Edge

ChatGPT has taken the internet by storm, becoming the fastest growing app ever. While Google has chosen to ride the AI wave with its own tool called Bard, Microsoft has taken the route one approach of integrating an AI model into its own products built with the help of ChatGPT creator OpenAI.

Today, the software giant announces its plans to reinvent search by making Microsoft Bing and Edge, your "copilot for the web."

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Google launches its own AI alternative to ChatGPT called Bard

Google Bard

It has been hard to avoid ChatGPT in recent weeks, with the AI-powered chatbot becoming the fastest growing app of all time. Today, Microsoft is expected to use a last-minute event to announce the integration of ChatGPT into Bing, but Google has already tried to steal the Windows-maker's thunder by announcing its own AI service, Bard.

Sundar Pichai is billing Bard as "an important next step on our AI journey", and it is currently available to a group of "trusted testers". In the coming weeks, however, the ChatGPT rival will be made publicly available, he promises.

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How emerging technologies are changing the security landscape [Q&A]

AI security

The cybersecurity world is a constantly evolving one. In recent years though we've seen the rise of new technologies like AI and quantum computing that, while they may revolutionize legitimate businesses, also have worrying implications for security.

We spoke to Kevin Kennedy, vice president of products at detection and response company Vectra AI, to find out more about the risks and what organizations can do about them.

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Organizations need a holistic approach to cyber threats

DevSecOps

A new survey of 300 organizations across the US and Europe looks at the key challenges concerning the ability to effectively prioritize and contextualize the large amounts of data organizations get from several cyber security alert systems, as well as identifying the actions needed to meet them.

The survey, conducted for Darktrace by IDC, finds evolving attack vectors make it difficult to prepare proactively, with only 31 percent of respondents highly confident that their tools can continuously adjust to new configurations.

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London: The world's leader in AI

Scene on London Bridge

It’s not an uncommon view that Silicon Valley is the be-all and end-all of the tech industry. Companies like Facebook and Google give the valley a status in the tech industry that few share.

However, while Silicon Valley still rightly retains its reputation as a center for invention and innovation, London has quietly but confidently become something of a hub for research in AI. This is no accident -- supported by The City’s banking, financial services, and insurance (BFSI) industry and the nation's technological heritage, London has become a global hub for AI innovation. It has the right knowledge base and conditions for this to continue long into the future.

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Whether you like it or not, AI is coming to search engines

AI Search

The public release of ChatGPT has started an AI craze that has taken the online world by storm. ChatGPT, for those unaware is a language model that has been trained for dialogue specifically.

It works similarly to chatbots, but is not as limited to returning information based on certain keywords in requests.

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Battle tested: Continuous testing helps chatbots thrive

If you’ve been interacting with your favorite brands lately, you’ve likely noticed that chatbots seem to be everywhere. We are a society obsessed with instant gratification. We want answers immediately and often that means rolling the dice on using a chatbot to see how close they can get to what we are looking for. As the use of chatbots expands, so can the number of chatbot failures each day. At the same time, customers’ expectations of what a 'good' chatbot experience is has never been higher. And not meeting these stringent expectations means disappointing the customer, which can also result in loss of business, or worse, damage to your brand.

No matter what industry a chatbot operates in, connecting and communicating with people is its primary function. The formula for success for chatbots is the same as it is for traditional customer service channels: quick and effective service. Even though conversational AI has made great technological strides, the user experience is still lacking, especially when it comes to handling natural language processing (NLP), latency, data security, and other issues.

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Organizations need to do more to reassure customers about how their data is used in AI

AI speech bubble

A new study from Cisco finds that 92 percent of organizations believe they need to do more to reassure customers about how their data is used in AI.

The 2023 Data Privacy Benchmark Study shows that in spite of the difficult economic environment, organizations continue to invest in privacy, with spending up significantly from $1.2 million just three years ago to $2.7 million this year.

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Microsoft announces general availability of Azure OpenAI Service and promises ChatGPT soon

OpenAI ChatGPT

AI services are more than a trend, they are a phenomenon, and every technology company wants to get in on the action. Microsoft is no exception; the company has just announced that its Azure OpenAI Service is now generally available, giving access to a far wider audience.

Microsoft is pushing Azure as "the best place to build AI workloads", and part of this involves harnessing the power of GPT-3-powered natural language. On the horizon is ChatGPT, which is described as "a fine-tuned version of GPT-3.5 that has been trained and runs inference on Azure AI infrastructure".

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How artificial intelligence is changing healthcare [Q&A]

Artificial intelligence is having an impact on more and more areas of our lives. One of the areas where it has most potential is in healthcare, allowing professionals to make faster and better decisions, and applying innovative problem solving.

We spoke to Eric Landau, founder and CEO of Encord, to find out more about the benefits and challenges of using AI in this sector.

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AI-generated texts could increase threat exposure

AI

We reported last week on how ChatGPT could be used to offer hints on hacking websites. A new report released today by WithSecure highlights another potential use of AI to create harmful content.

Researchers used GPT-3 (Generative Pre-trained Transformer 3) -- language models that use machine learning to generate text -- to produce a variety of content deemed to be harmful.

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