How MSPs can help you harness the power of generative AI


Generative AI and large language models (LLMs) like ChatGPT are a scorching hot topic right now, and for good reason. A recent MIT study shows that LLMs can improve worker productivity by 50 percent in white-collar settings. Consequently, more than half of C-suite members globally (56 percent) feel pressured to adopt comprehensive GenAI tools during the next year -- yet two in three fear the consequences of rapid GenAI adoption, particularly as it applies to disinformation and data governance.
Leaders are overwhelmed by the prospective benefits -- and consequences -- of adopting GenAI. They may be surprised to learn that a managed service provider (MSP) can assuage their worries and prepare their organization for this newest iteration of digital transformation.
Get 'Killer ChatGPT Prompts: Harness the Power of AI for Success and Profit' (worth $12) for FREE


By now, you’ve heard of ChatGPT and its incredible potential. You may even have tried to use it a few times just to see it in action for yourself. But have you ever wondered what ChatGPT is truly capable of?
Killer ChatGPT Prompts: Harness the Power of AI for Success and Profit will show you the true power of Large Language Models (LLMs) like ChatGPT.
68 percent of IT decision makers are worried about the rise of deepfakes


A new survey of 205 IT security decision makers highlights mounting concerns over the use of AI, and deepfakes in particular, as 68 percent of respondents express concerns about cybercriminals using deepfakes to target their organisations.
The study from Integrity360 finds 59 percent also agree that AI is increasing the number of cyber attacks, which aligns with the change in attacks that have been noticeable over the past year as 'offensive AI' is being used for tasks such as malware creation.
Micron unveils 1β DDR5 DRAM


Micron Technology has today announced an extension to its 1β (1-beta) process node technology with the introduction of 16Gb DDR5 memory.
With a demonstrated functionality reaching speeds up to 7,200 MT/s, Micron's 1β DDR5 DRAM is now available to all data center and PC customers. This new DDR5 memory, made with advanced high-k CMOS device technology, 4-phase clocking, and clock-sync 1, offers up to a 50 percent performance improvement and a 33 percent better performance per watt compared to the previous generation. Yeah, it’s a very big deal.
CISOs turn to generative AI to cover skills gaps


A new report finds 86 percent CISOs are turning to generative AI in order to alleviate skills gaps and talent shortages on the security team, filling labor-intensive and time-consuming security functions and freeing up security professionals to be more strategic.
The study from Splunk shows 35 percent are using generative AI for positive security applications and 61 percent say they will likely use it within the next 12 months. On the other side of the coin 70 percent believe that generative AI could give cyber adversaries more opportunities to commit attacks
Microsoft already has some major improvements planned for Windows Copilot including UI upgrade


Windows 11 users in many parts of the world are now able to access Windows Copilot -- although, notably, not in the EU (privacy law, natch).
Much has been made of Microsoft's AI-powered assistant, and while it is still early days for the ChatGPT-based tool, Microsoft is already working on significant interface changes. The focus is on making Windows Copilot more customizable rather than forcing a one-size-fits-all design onto everyone.
Google may use AI in Chrome to organize your chaotic tabs for you


Browser tabs were introduced to help fix the problem of having too many browser windows open at once; now instead of being overrun with browser windows, we have the issue of too many tabs. Chrome's upcoming Organize Tabs feature is Google's latest attempt to tame things.
The feature is still undergoing beta testing, but when it lands it will take some of the hard work out of tab management. For anyone happy to hand control over to Google, Organize Tabs will automatically sort open tabs into appropriate Tab Groups, much like the comparable AI-driven feature already to be found in Microsoft Edge.
New platform aims to enhance AI research accuracy


AI is making its way into more and more areas of life and work. In some areas though, particularly scientific research, it's vitally important to ensure the accuracy of results.
Norwegian company Iris.ai has developed a method to measure the factual accuracy of AI-generated content -- testing precision and recall, fact tracing, and extraction.
Exploring how AI-powered chatbots are changing the business world [Q&A]


Thanks to high-profile tools like ChatGPT, we've witnessed AI appearing in more and more areas and projects this year. Next week sees the launch of the latest Chatbot Summit, held at ExCel London on October 11-12, bringing together industry experts to share practical skills, knowledge, and insights.
We spoke with Chatbot Summit 2024 founder and executive chairman, Yoav Barel, to discuss the impact of AI technology and how businesses can prepare, as well as what summit attendees can expect from the event.
Microsoft releases Windows 11 Build 23560 with a useful new Copilot AI feature


The big new update for Windows 11 began rolling out last week. This introduces a wealth of new features to the operating system, chief of which is Copilot, Microsoft’s new AI-powered assistant.
This addition is still quite new, and so not without its problems, but Microsoft is working on improving it. Windows Insiders in the Dev Channel today get a new build which adds to Copilot's abilities. There are a number of known issues with Copilot to be aware of, however.
Microsoft unveils the next generation of OneDrive with a massive update of its cloud storage service


Microsoft is updating OneDrive as part of a major revamp of the cloud storage service. With the third generation of OneDrive, there are not only visual changes, but also new tools and features to use along with, almost inevitably, a dash of AI courtesy of Copilot.
Described as heralding the "future of file management”, Microsoft's OneDrive update includes a redesign home experience to help speed up finding what you need. File sharing has been simplified, there is better offline support, and there are numerous performance enhancements. What is currently rolling out is only the beginning; Microsoft promises even more tools and features soon.
The future of AI in payments is already here


The strongest case for bringing artificial intelligence-powered technology into the electronic bill payment and presentment (EBPP) space stems from the reality that, in some ways, it is already here. Many of the buzziest applications like machine learning-powered customer service chatbots and AI-written content are continually developing and still a ways off from being called perfected. But there are other ways AI tools are already quietly powering some facets of the EBPP industry.
The EBPP industry is still in the earliest stages of implementing these tools. By working to understand the reality of AI in the EBPP space today, executives seeking to find the most effective uses of AI and forecast the future of the industry can both reframe their current perspectives, and calibrate their expectations and strategies for what’s to come. The areas in which AI solutions can be most helpful as they grow more advanced may not be the most headline-grabbing, but they will make a significant impact on the industry.
Microsoft admits what many Windows 11 users already knew: Copilot is buggy


The current enthusiasm for everything to be injected with a dose of AI means that just about nothing is left untouched by artificial intelligence, and that includes Windows 11.
Microsoft recently started the roll out of Copilot, its AI assistant, and it has received something of a lukewarm reception. Promising much but currently delivering little, the disappointment surrounding Copilot is heightened by the presence of various bugs -- especially for anyone who is reliant on Narrator.
Most AI detectors can't tell if a phishing email was written by a bot


The latest Phishing Threat Trends Report from Egress, based on data from its Egress Defend email security tool, reveals that nearly three-quarters of AI detectors can't tell if a phishing email has been written by a chatbot.
Because they utilize large language models (LLMs), the accuracy of most detector tools increases with longer sample sizes, often requiring a minimum of 250 characters to work. With 44.9 percent of phishing emails not meeting the 250-character limit, and a further 26.5 percent falling below 500, currently AI detectors either won't work reliably or won't work at all on 71.4 percent of attacks.
The impact of evolving AI in cybercrime [Q&A]


Artificial intelligence (AI) has been an evolving trend at the very center of cybersecurity in recent years. However, the release of a wave of new tools such as ChatGPT and Microsoft's Jasper chatbot have sparked fresh concerns about the potential for cybercriminals to leverage increasingly sophisticated technologies for nefarious purposes.
We spoke to Zach Fleming, principal architect at Integrity360, to explore whether AI can be used to create sophisticated malware and hacking tools capable of bringing down entire networks. We'll consider which concerns are valid by highlighting the current state of AI, and we'll explore how security teams can best combat the use of AI in cybercrime.
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