SaaS and what it can teach us about human behavior [Q&A]
Software-as-a-service has become increasingly popular and the market for it is still growing -- expected to reach $264 billion (£207 billion) by 2026.
SaaS sales are being driven by more companies continuing to digitize their operations in a post-COVID-19 world. We spoke to Paul Quigley, CEO and co-founder of predictive, real-time media monitoring platform NewsWhip, to discover how using SaaS can improve operations for a company, help grow the business, and even offer insights into human behavior.
SMEs more ready to switch their CRM providers post-pandemic
More small and medium businesses are prepared to switch their CRM provider than five years ago, according to a new report.
The study from Workbooks of over 200 SMEs finds the most common reason for wanting to change is a 'poor fit to our needs' (37 percent), followed by 'complexity of integration' (35 percent).
Businesses want sustainability but aren't investing in it
New research from Google Cloud shows that sustainability is a key focus for executives, yet it's one of the lowest areas for investment.
The study of almost 1,500 executives around the world shows 80 percent of executives give their organization an above average rating for their environmental sustainability effort. Meanwhile 86 percent believe their efforts are making a difference in advancing sustainability.
Which technology trends can help organizations achieve their digital ambitions?
In the era of fast business, organizations face increased pressure to continually improve and rapidly iterate on their digital transformation strategies. Nearly 70 percent of companies cite digital transformation as their top IT priority, while McKinsey estimates that COVID-19 has sped up digital adoption by seven years.
While the urgency to transform increases, 90 percent of businesses report that they face at least one barrier in their efforts to drive digital change. But what does this really mean and how can an organization achieve their digital ambitions in the era of fast business?
Certificate outages impact the majority of organizations
A new survey finds 83 percent of 1,000 organizations surveyed experienced a certificate-related outage over the last year, with over a quarter (26 percent) saying critical systems were impacted.
The report from identity management firm Venafi shows that digital transformation is driving an average of 42 percent annual growth in the number of machine identities.
Cybersecurity takes a back seat to other digital projects
A new study reveals that 79 percent of cybersecurity professionals think that their organization prioritized maintaining business operations over ensuring robust cybersecurity in the last 12 months.
The CyberArk 2022 Identity Security Threat Landscape Report also points up how the rise of human and machine identities -- often running into the hundreds of thousands per organization -- has driven a build-up of identity-related cybersecurity 'debt', exposing organizations to greater risk.
Why enterprises need to consolidate their cybersecurity efforts [Q&A]
With the COVID-19 pandemic and drive for digital transformation the shift to a new distributed workforce model continues at pace.
But this can also leave businesses vulnerable as attack vectors have become more sophisticated -- resulting in a continued shortage of security experts.
The surge in digital demand necessitates building the enterprise network of the future
If businesses want to win in the 21st century, then harnessing the power of the network across the entire organization is essential because digital is the new front door for every enterprise. Customer and workforce demands on the network are evolving faster than the pace of traditional businesses and the Covid-19 pandemic has only accelerated this change. The digital winners of tomorrow don’t think in terms of building solutions that merely solve today’s challenges. Their eyes are set on being ready for challenges that are yet to materialize. They build for change.
To thrive, companies need a different level of adaptability and creativity to handle competition, manage new threats and embrace new technologies. Yet the network is often overlooked. Like the forgotten but essential plumbing in a vast mansion which is being renovated for the future, the renovation will include modern new features and facilities to enhance the experience of living there for years to come. However, unless the owners also upgrade the plumbing to create more capacity and resilience, most of these new features won’t function effectively.
5G tops the list of tech that businesses want to invest in
Technology is an essential part of any modern business, but what particular tech do companies most want to invest in?
New research from WalkMe surveyed over 1,300 business owners to discover where money is being invested and by whom. 5G tops the list with as 32.9 percent of respondents choosing it as their primary area for investment.
Organizations invest more in site reliability engineering but challenges still persist
Businesses are investing more in site reliability engineering but are being held back by outdated and manual processes, according to a new report.
A study of 450 site reliability engineers carried out by software intelligence company Dynatrace finds 88 percent say there is now more understanding of the strategic importance of their role than there was three years ago.
88 percent of enterprises plan to boost IT automation investment
New research from service orchestration and automation solutions company Stonebranch finds 88 percent of enterprises intend to grow their investment in these technologies this year.
The report is based on a survey of respondents from companies with over 1000 employees to find their views about automation and orchestration as it relates to cloud, data pipelines, IT operations, self-service enablement, and more.
Enterprises look to unlock the power of data through full-stack observability
Following two years of rapid digital transformation and firefighting in response to the pandemic, enterprises are primed to drive the next critical wave of innovation according to a new report from Cisco AppDynamics.
The study of 1,200 technologists worldwide finds that appetite for full-stack observability has markedly increased over the past year, with 85 percent saying 2022 will be pivotal for their organization on the journey to unlock the power of data in an application-driven world.
Accelerating the path to sustainability with digital transformation
Digital transformation has been one of the key industry themes for several years, but recently it has become a major strategic priority for most organizations.
As an impact of the pandemic, and the operational and IT weaknesses that were brought into sharp relief as a result, digital transformation of legacy systems and processes is now seen as a critical and urgent requirement. Indeed, many industry analysts and pundits suggest that we may see decades of innovation in this area occur over the next five years. But what is the situation like currently and what does the future hold?
SaaS growth slower in 2021 after a record 2020
Software-as-a-service (SaaS) companies saw their revenue growth slow by 46 percent in 2021 compared to 2020, according to a study released today by payments infrastructure firm Paddle.
Thanks to increased demand for software tools as businesses accelerated their digital transformations and shifted to remote working amid the pandemic, SaaS businesses’ revenue soared on average by 78 percent in 2020.
90 percent of clients in professional services industries prefer digital interaction
A new study by one-stop hub platform Moxo (formerly Moxtra), looking at the finance, real estate and legal sectors, finds 90 percent of people's preferred method of communication when asking questions about their account and business transactions is digital (via a designated client portal), rather than scheduling an in-person appointment or phone call.
Moxo surveyed 1,500 clients and 1,500 internal- and external-facing employees and finds that 73 percent of employees believe digital solutions will be extremely important to improve business efficiency and 60 percent believe they will be extremely important in enhancing client service delivery and account management.
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