How to maintain contact center operations during a crisis
As the prevalence of natural disasters and cyberattacks increases, it becomes essential that leaders prioritize robust infrastructure. Oftentimes, communications capabilities, including contact centers and customer service support lines, are the most vulnerable during emergencies -- which is exactly when these functions become most necessary.
Well-maintained and protected infrastructure is even more important when you consider the ramifications of an outage. Organizations take 212 days on average to detect a breach and 75 more days to contain it -- that means nearly a year of interrupted operations post-attack. During this time, consumers may be unable to receive critical, even life-saving information.
Satechi updates Thunderbolt 4 Slim Hub Pro and Stand & Hub for Mac mini
Satechi has just rolled out refreshed versions of two popular devices -- the Stand & Hub for Mac mini (and Mac Studio) and the Thunderbolt 4 Slim Hub Pro. These upgraded gadgets, being showcased at CES 2024, are already up for grabs.
The revamped Stand & Hub for Mac mini and Mac Studio now boasts an NVMe SSD enclosure -- it is no longer limited to SATA M.2 drives. This feature could be a game-changer for users looking for swift data transfer speeds and additional storage -- all streamlined through a single cable.
Up to a third of companies could fall foul of new bulk email rules
New research from cyber resilience company Red Sift shows that 33 percent of publicly traded companies worldwide are not protected by the DMARC email standard, though this is down from 70.5 percent in 2022.
However, in light of Google and Yahoo's new rules for bulk senders -- those sending over 5,000 emails daily -- which come into force on February 1st and are aimed at reducing spam, not using DMARC is a problem.
The final Kodi 20 'Nexus' build is out -- here's what's new and why you should install it
The Kodi Foundation is gearing up to release the next version of its popular home theater software, Kodi 21 'Omega', but it is ensuring that users of the current 'Nexus' generation don't get forgotten.
Today the team announces the release of Kodi 20.3, the last release from the Nexus line, and although it doesn't come with any real new features, you'll still want to install it.
Who will win the battle of open vs closed AI? [Q&A]
Closed AI products like Bard and ChatGPT (ironically from OpenAI) have already delivered a practical, powerful chatbot experience and are being employed by many businesses.
Open AI by contrast is still in its early stages and has not seen wide adoption. We spoke to Mike Finley, CTO and co-founder of AnswerRocket, to find out the differences between the two and how they're set to develop.
Microsoft releases bug-fixing, security-bolstering KB5034122 update for Windows 10
Less than two weeks into 2024, and Windows 10 users are being treated to their first update of the new year.
The KB5034122 update is a significant security release which also addresses a variety of bugs in Windows 10. Among the problems the updates fixes are two related to smart card usage, and a scroll bar issue.
Microsoft kicks off 2024 by releasing KB5034123 update for Windows 11 adding new lock screen options, security fixes and more
Microsoft has released its first batch of cumulative security updates of 2024, including the KB5034123 update for Windows 11. While the security fixes are a good reason for installing this particular update, there are plenty of other enticements too.
The KB5034123 update addresses various non-security issues including Wi-Fi connectivity problems and a bug that caused Windows to shut down. The update also ushers in new lock screen options thanks to the addition of a "richer weather experience" complete with dynamic, interactive weather updates.
Satechi unveils cutting-edge Qi2 wireless charging stands at CES 2024
Satechi has announced its latest offerings in wireless charging technology at CES 2024 -- the 3-in-1 Foldable Qi2 Wireless Charging Stand and its counterpart, the 2-in-1 Foldable Qi2 Wireless Charging Stand. Both products employ the advanced Qi2 technology, a step up from the traditional Qi standard, ensuring more efficient and faster charging capabilities.
The 3-in-1 model is designed to simultaneously deliver a 15W charge to an iPhone, 5W to AirPods, and 5W to an Apple Watch. Its 2-in-1 counterpart offers similar functionality but with a focus on iPhones and AirPods -- no Apple Watch support. The stands are foldable, emphasizing portability and ease of travel. Both models boast a premium-grade aluminum enclosure, a vegan leather base, and a soft silicone charging puck. The robust hinges are engineered for durability, promising long-term reliability.
How to improve your chances of being insured against a cyber breach
Businesses rely heavily on technology to drive operational efficiency. While this has benefits, it also brings with it challenges and risks, particularly in the realm of cybersecurity. As cyber threats continue to be a persistent concern for businesses there has been a marked surge in demand for cyber insurance as companies recognize the importance of financial protection in the face of data breaches, ransomware attacks, and other cybersecurity incidents. However, as the threat landscape evolves, so does the landscape of cyber insurance, with insurers raising the bar on their security requirements.
While this is a concern for businesses that want to ensure that they are insured against potential security risks, there are a few considerations that can help improve their risk profile ahead of a potential breach or attack. Fundamental to this is cyber resilience within the broader framework of operational resilience.
Why AI Is finally catching up with financial services
Generative AI has the potential to reshape entire industries and how they operate, and financial services stand out as uniquely poised for AI-driven transformation. McKinsey & Company calls generative AI the next frontier for productivity, estimating that analyzing natural language text -- a core generative AI use case -- accounts for an average of 25 percent of the time people spend in any given enterprise.
The finance industry is a data-driven industry, so it’s no surprise that finance sector firms see big potential in using generative AI to tackle use cases that require assessing enormous amounts of unstructured data, such as company due diligence, know-your-customer (KYC) requirements, sustainability research, and controversy monitoring.
Get 'Cybersecurity First Principles: A Reboot of Strategy and Tactics' (worth $19) for FREE
In Cybersecurity First Principles, Rick Howard, the Chief Security Officer, Chief Analyst, and Senior fellow at The Cyberwire, challenges the conventional wisdom of current cybersecurity best practices, strategy, and tactics and makes the case that the profession needs to get back to first principles.
The author convincingly lays out the arguments for the absolute cybersecurity first principle and then discusses the strategies and tactics required to achieve it.
Satechi SM1 Slim Mechanical Keyboard gets CES launch discount of 20 percent
Today, Satechi launches the SM1 Slim Mechanical Backlit Keyboard at CES 2024. This device is notable for being the company's first mechanical keyboard. The keyboard is designed with a rechargeable battery, boasting a 75 percent layout, and features low-profile brown switches. It also includes a unique lock screen shortcut for macOS users, enhancing security.
The SM1 is crafted to modernize any workspace with its four-device connectivity, allowing users to switch between devices effortlessly. You can connect via Bluetooth, a wireless USB dongle, or with the included cable. It even comes with extra key caps, so you can swap between macOS and Windows layouts.
SecurityScorecard launches industry-specific ratings for the telecoms sector
Some industries make more attractive targets for cybercriminals than others, thanks to the type of data they hold and the services they provide. The telecoms sector is one such. 85 percent of the top telecom companies in the US, UK, France, Italy, Denmark, and Germany experienced a third-party data breach in the past 12 months alone.
Which is why SecurityScorecard is introducing a new set of security ratings developed especially for telecommunications companies, internet service providers, and cloud providers.
Brazilians exposed in massive data leak
Researchers at Cybernews have uncovered a huge data leak which could potentially put the entire population of Brazil at risk.
They uncovered a publicly accessible Elasticsearch instance which contained more than 223 million records-worth of private data belonging to Brazilian individuals -- the country's current population is only around 217 million.
Enterprises struggling with more vulnerabilities than they can handle
According to new research 82 percent of companies report an increase in the gap between the number of vulnerabilities/exposures in their environment and their ability to remediate them.
The 2024 State of Security Posture Survey from XM Cyber is based on a survey of 300 CISOs and security decision-makers from large organizations in the US and UK, and shows 62 percent of security and IT teams actively engage in the remediation of exposures or vulnerabilities, handling an average of 12 per week.
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