Emerging technology is creating new fraud risks, but consumer distrust in AI protection grows


ComplyAdvantage has released its annual report, "The State of Financial Crime 2024," focusing on the rising trend of artificial intelligence being exploited for fraudulent activities. The report also reveals that, despite consumer apprehension about AI, many financial institutions are investing in technology to tackle this emerging threat.
According to the report, 66 percent of financial industry respondents view the criminal use of AI as a growing cybersecurity threat, with risks ranging from deepfakes to advanced cyber hacks and AI-generated malware. In response, 86 percent of respondents reported that their companies are investing in new technologies. However, only 53 percent prioritized explaining their AI usage to customers.
Keeping AI data and workloads secure and accessible


AI is already revolutionizing whole industries and professions. New applications and projects appear regularly across every sector, limited only it seems by the boundary of our own inspiration. That means that AI workloads will be critical to organizations across the board; the question is: how can we ensure AI applications are stable, secure and accessible?
Many companies depend on the trusted backup to ensure fail-safety and security against data loss and outages. From a data protection perspective this makes sense, however, backups aren’t best suited to business continuity and disaster recovery (DR), particularly for the most important data and workloads, such as AI.
The EU's AI Act: Good regulation, bad regulation or somewhere in between?


History is littered with knee-jerk legislation, enacted with good intentions and often in response to genuine public fear. If you have ever traveled to the USA, you may be familiar with the I-94W Nonimmigrant Visa Waiver form that must be completed before entry. Among a number of questions asked, one is ‘Have you ever been or are you now involved in espionage or sabotage; or in terrorist activities -- Yes or No’. I’m sure many have often wondered whether those actually involved in such activities would be inclined to tick the ‘Yes’ box. This example effectively illustrates the challenges that all regulators and legislators should ask themselves at the outset, namely:
Are we doing this to address the problem or is it just a knee-jerk reaction to placate journalists and voters? (Remember that line from BBC political comedy Yes Minister -- “He’s suffering from Politician’s Logic. Something must be done, this is something, therefore we must do it.”)
Predictions for GenAI adoption in 2024


Generative artificial intelligence (GenAI) entered the public consciousness and debate about one year ago. As a science, it goes back several years but as an applicable piece of software, it is very much in its infancy.
Text, images, and audio can be generated by GenAI models,but their integration into existing software tools worldwide is still in its early stages. Similarly, the majority of business leaders are only talking about GenAI, with some experimenting through proofs of concepts, while a small minority have deployed initial, and usually specific, use cases.
New collaboration helps organizations defend against AI and quantum risks


One of the key recent concerns for security teams has been developing the ability to adapt to advancements in technology and innovations such as AI and quantum computing.
A new partnership between Accenture and SandboxAQ aims to give organizations the ability to scan all of their files, applications and network traffic to ensure that all of their data -- whether on-premise or hosted via major cloud providers -- is secure even if attackers break through firewalls and network endpoints.
94 percent of organizations suffer email security incidents


According to a new study, 94 percent of global organizations have experienced email security incidents last year, up two percent from the year before.
The latest Email Security Risk Report from Egress looks at attitudes and approaches to email security, the evolution of risks, and the impact of incidents, based on responses from 500 cybersecurity leaders.
Microsoft launches Copilot Pro subscription for people willing to pay to supercharge their AI experience


Microsoft continues to throw everything at artificial intelligence, in particular its AI companion Copilot. The company's latest move sees it launching Copilot Pro, a subscription service which gives anyone -- not just businesses and organizations -- access to a more up-to-date and advanced version of the chatbot, including OpenAI's GPT-4 Turbo model.
Designed with "power users, creators and anyone looking to take their Copilot experience to the next level" in mind, Copilot Pro is a $20-per-month attempt by Microsoft to squeeze some money out of AI. The company has also expanded the availability of Copilot for Microsoft 365 to more commercial customers.
London calling: Hey, US, let's chat about cyber AI, the next WannaCry


In 2017, WannaCry caused significant disruption to the UK public and private sector. The disruption highlighted vulnerabilities within corporate and government systems, most notably within the UK. It impacted hospitals, healthcare facilities and social care, causing operations and admissions to be cancelled, delayed, or postponed.
The attack exposed a lack of robust cyber security measures, failings in basic IT administration and emphasized the importance of investing in strong defenses to safeguard critical public infrastructure. It prompted a renewed focus on cyber security within the UK and initiated efforts to enhance resilience against future cyber threats.
Microsoft launches Retail Media Creative Studio to give advertisers the power of generative AI


Microsoft has announced a series of new artificial intelligence tools, options and capabilities which the company is using to empower retailers.
From copilot templates designed to help retailers provide personalized experiences for customers to generative AI tools for creating ads, Microsoft continues to push hard with AI. Of particular interest in the latest batch of tools is Retail Media Creative Studio, currently in preview.
IBM and SAP team up to offer consumer goods and retail AI solutions


Industry giant IBM is today announcing a collaboration with ERP specialist SAP to develop solutions to help clients in the consumer packaged goods and retail industries enhance their supply chain, finance operations, sales and services using generative AI.
This involves embedding IBM's watsonx enterprise-ready AI and data platform and AI assistants, into SAP solutions to create new generative and traditional AI solutions focused on addressing the complexities of the direct store delivery business process and product portfolio management.
Generative AI use in the workplace leads to added risks


More than 10 percent of enterprise employees access at least one generative AI application every month, compared to just two percent a year ago, but there are security risks as a result.
New research from Netskope shows ChatGPT was the most popular generative AI application in 2023, accounting for seven percent of enterprise usage. The number of cloud apps the enterprise accessed also increased by an average of 19 percent per year, with users jumping from 14 to 20 different apps in just two years.
AI and security: It is complicated but it doesn't need to be


AI is growing in popularity and this trend is only set to continue. This is supported by Gartner which states that approximately 80 percent of enterprises will have used generative artificial intelligence (GenAI) application programming interfaces (APIs) or models by 2026. However, AI is a broad and ubiquitous term, and, in many instances, it covers a range of technologies.
Nevertheless, AI presents breakthroughs in the ability to process logic differently which is attracting attention from businesses and consumers alike who are experimenting with various forms of AI today. At the same time, this technology is attracting similar attention from threat actors who are realising that it could be a weakness in a company’s security while it could also be a tool that helps companies to identify these weaknesses and address them.
Who will win the battle of open vs closed AI? [Q&A]


Closed AI products like Bard and ChatGPT (ironically from OpenAI) have already delivered a practical, powerful chatbot experience and are being employed by many businesses.
Open AI by contrast is still in its early stages and has not seen wide adoption. We spoke to Mike Finley, CTO and co-founder of AnswerRocket, to find out the differences between the two and how they're set to develop.
Why AI Is finally catching up with financial services


Generative AI has the potential to reshape entire industries and how they operate, and financial services stand out as uniquely poised for AI-driven transformation. McKinsey & Company calls generative AI the next frontier for productivity, estimating that analyzing natural language text -- a core generative AI use case -- accounts for an average of 25 percent of the time people spend in any given enterprise.
The finance industry is a data-driven industry, so it’s no surprise that finance sector firms see big potential in using generative AI to tackle use cases that require assessing enormous amounts of unstructured data, such as company due diligence, know-your-customer (KYC) requirements, sustainability research, and controversy monitoring.
Lenovo unveils a range of new ThinkBook laptops with built-in AI functionality


Today at CES 2024, Lenovo introduced four new ThinkBook laptops -- the ThinkBook Plus Gen 5 Hybrid, the ThinkBook 13x Gen 4, the ThinkBook 14 i Gen 6+ and the ThinkBook 16p Gen 5.
These new laptops are designed to cater to the needs of a diverse user base, from media content creators to logistics professionals.
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