Fixya reveals top problems affecting Xbox One, PlayStation 4 and Wii U consoles


Games consoles, like any complicated piece of hardware, can go wrong in myriad ways, and usually at the most inappropriate moment -- when your wife’s out for the evening and you’ve got a freshly purchased copy of Titanfall, and a group of trigger-happy friends standing by, for example.
Popular product Q&A service Fixya has sifted through over 40,000 troubleshooting requests relating to the Xbox One, PlayStation 4, and Wii U and put together a report detailing the top five commonly encountered problems for each of the next-gen consoles. It doesn’t break down the number of problems per console (thereby neatly sidestepping fanboy accusations of one being shoddier than the other) but does still make for interesting reading.
Sony shifts 5.3 million PS4s and takes number one spot


Ten days ago, the PlayStation 4 passed something of a landmark -- selling 5.3 million units. Figures also show that the PS4 was the top selling console in the US in January. Hitting the number one spot is based on data from NPD Group, while the overall sales numbers come from Sony's own record of sales in North America and Latin America, as well as in Europe and Asia.
Andrew House, President and Group CEO of Sony Computer Entertainment Inc said "I am thrilled that so many customers around the globe have continued to select PS4 as the best place to play throughout and beyond the holiday season. We are delighted that according to the NPD Group's latest data, PS4 was January's top-selling console in the United States. The PS4 system's momentum just keeps growing stronger".
Xbox One top selling US console last month, but PS4 remains ahead cumulatively


The PlayStation 4 might be outselling the Xbox One globally, but last month in the US Microsoft was the undisputed king of the games console.
Research firm NPD Group released sales figures for consoles in December (which Microsoft shared), that showed the Xbox One sold 908,000 units during December, making it the number ones games console in the US. And that’s not the only good news for Microsoft.
Xbox One vs PS4 -- the truth behind the numbers


Yesterday, I reported that the PlayStation 4 is massively outselling the Xbox One. Inevitably, this sparked a debate in the comments. Is the PS4 really outselling the Xbox One? Yes, unquestionably -- the numbers speak for themselves. But at the same time there are lots of factors that should be taken into account which I didn’t cover in my original post.
Price (which I did mention) is a big factor in these uncertain financial times, and the PS4 is $100 cheaper than its rival. But the number of markets and supply chain issues all also have a huge part to play.
PS4 massively outselling the Xbox One


A couple of days ago, Yusuf Mehdi, Corporate Vice President of Marketing, Strategy and Business, Xbox, announced that Microsoft had sold over three million Xbox One consoles to date, across 13 countries. "It’s been incredible to see Xbox One selling at a record-setting pace for Xbox, and we were honored to see Xbox One become the fastest-selling console in the US during our launch month in November", he said. A million consoles were purchased on 22 November -- launch day -- and the second million was racked up 18 days later.
However, while Microsoft still has plenty to celebrate, Sony’s just dropped a rather large bombshell at CES. Its rival console is not only selling slightly better -- it’s selling an awful lot better.
Nvidia announces its new mobile Tegra K1 'super chip'


As in previous years, most of the fun associated with CES actually happens before the famous trade show officially starts. Major tech companies rush to announce their new products ahead of the big opening day (January 7, for CES 2014) in an attempt to steal the show, like Lenovo just did with its Windows 8.1-based ThinkPad Tablet 8. For those who are not already there, CES could likely be over before it kicks off.
Nvidia is also part of the pre-CES announcements, as the US company has already announced a new mobile processor, called Tegra K1. The new chip is based on the Kepler architecture, that is used in the GeForce GTX 790Ti video card. "For the first time, next-generation PC gaming will now be available on mobile platforms", says Nvidia.
Xbox One is so desperate to hear your voice, it’s charging you a fortune just for listening


It’s probably no surprise to hear that the newly released PlayStation 4 and Xbox One both consume a lot of power, despite touting a number of new energy-saving features. According to the NRDC’s (Natural Resources Defense Council) Center for Energy Efficiency, the higher performance and always-on features result in the consoles using up to three times as much energy per year as their predecessors.
Video game consoles in the United States are projected to use more electricity annually than all the households in Houston, America’s fourth-largest city, but it’s not just playing games, or watching movies that’s using power (and draining your bank account in the process). Much of the Xbox One's operating costs come from the console waiting for you to speak to it.
I'm returning my PS4 -- Sony secretive on PlayStation Network 'irregular activity'


I'm returning my PlayStation 4. It's a shame because I love it very much. The games are wonderful and the streaming video capabilities are very useful. However, I simply cannot trust the PlayStation Network. The old saying is "fool me once, shame on you; fool me twice, shame on me". After the first PSN hack, I should have known not to trust it. But here I am in 2013 with a PlayStation 4 -- shame on me.
Today, I received an email from Sony that says, "the Sony Entertainment Network team routinely monitors for any irregular activity, and if such activity is detected, we may sometimes reset passwords of affected accounts to protect consumers and their account information. Your account password was recently reset as part of this process". Oh my. Surely a call to Sony will give me more details right? Wrong.
Top 10 most wanted Black Friday products -- PS4 beats Xbox One


Every year in the United States, on the fourth Thursday of November, we gather with our families for Thanksgiving -- a holiday for, of course, giving thanks. Typically, we share a meal of turkey, stuffing, mashed potatoes and various other side dishes. The men watch Football while the women and children watch the parade. It is surely a wonderful day that evokes positive emotion.
Then, at midnight, Black Friday begins and we throw all of that out the window. Consumers, still woozy from tryptophan, line up at stores to buy mass-produced products. Only hours removed from giving thanks, they trample their fellow man in a mad-dash to save a few dollars. Sadly, people actually die as a result. With that said, here are the top 10 most wanted Black Friday products.
PlayStation 4 users suffer Blue Light of Death -- Sony may have a fix


Yay! The PlayStation 4 is out in the wild! Yippee! Oh…. It's broken. Boo! Sound familiar? Think back to the Xbox 360 and Microsoft was blighted by the infamous RRoD (Red Ring of Death) that signified cooked hardware. It's looking as though the much anticipated launch of the PS4 is suffering a similar fate as more and more users complain about consoles that will not turn on, and exhibit nothing more exciting than a pulsing blue light -- the imaginatively name Blue Light of Death, or BLoD.
Sony may have been rubbing its hands with glee as more than a million consoles flew off the shelves in the first day on sale, but things very quickly took a turn for the worse. Take a look at the PlayStation 4 support forums and you'll find a large number of complaints from disgruntled gamers annoyed at the fact their console is not working. The hashtag #PS4broken has been trending on Twitter on and off as users take to the web to voice their annoyance.
Sony sells one million PlayStation 4 consoles on first day


I am a big fan of the TV show Who Wants to be a Millionaire. My Tivo records it every day and I watch it in the evening. While I have been watching the show for years, I have never seen anyone actually win the show and leave with the full $1 million. That ultimate prize has proven elusive.
While Sony did not win a game show, the company announces something that was surprisingly not elusive -- one million PlayStation 4s sold in 24 hours. While the console was expected to be popular by many, nobody could have predicted such a remarkable feat on the first day.
PlayStation 4 -- unboxing, hard-drive upgrade and first impressions


When I preordered the PlayStation 4 from Amazon in June, it felt like an eternity before I would actually receive the next-generation console. Like many people these days, I crave instant gratification and patience is not a character trait that I posses. However, the long wait definitely trumps being a sucker in a line on launch day.
As a kudos to Amazon, the entire process was painless. This is in stark contrast to my horrible experience pre-ordering the Xbox One from the Microsoft Store (which I ultimately did not do). The online bookstore-turned-everything-store made the process orderly and I received the PlayStation 4 yesterday evening. While I was tempted to rip into the box immediately, I used self control and instead waited until after dinner so the entire experience would be uninterrupted. After getting home from my favorite Thai restaurant, I took the enormous brown Amazon box to my mancave-slash-office and magic happened.
Sony one-ups Xbox One -- rewards PlayStation 4 buyers with free stuff


As the PlayStation 4 and Xbox One launch days approach, the news and rumors about the consoles have been coming fast and furious. In the BetaNews newsroom, some of us are very divided as to which console is better which has lead to heated debates. While I ordered Sony's console, my colleague Alan Buckingham ordered Microsoft's. Expect in-depth first impressions and reviews in the coming weeks.
Today, Sony announces something that will once again tip the scales in its favor -- free stuff. Yes, the company will be rewarding initial PlayStation 4 buyers with vouchers for free access to digital entertainment. Let's be honest, who doesn't love free things?
Sony announces PlayStation 4 launch-day entertainment apps


When it comes to entertainment, I am mostly all-digital (although I still collect vinyl). However, like many people, I have abandoned optical media (CD, DVD and Blu-Ray) and instead choose to stream my movies and music over the Internet. This streaming-media trend has spawned a plethora of hardware devices such as Roku, Chromecast and "smart" televisions. I often find myself overwhelmed by the sheer number of devices with duplicate streaming functionality.
Today, Sony announces that the PlayStation 4 will also be adding this feature. "We know you’ve been waiting anxiously for PS4 to finally arrive and we have exciting news to share with you today. Starting Day One, a number of your favorite digital entertainment services like Netflix and Amazon Instant Video will be available with more coming soon", says Phil Rosenberg, SVP at SCEA.
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