Wayne Williams

According to the London Fire Brigade, the number of accidental fires involving young professionals (aged 18-35) in the UK capital has dropped by an average of nearly two a week since the fire service started using social media to deliver fire safety advice.

The Brigade set up its Twitter account and official Facebook page in 2009, and now has over 66,000 followers across both social sites.

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Your privacy is Microsoft’s priority. At least that’s what the software giant is saying. According to Ryan Gavin, General Manager, Windows, the company takes its responsibilities for protecting your privacy very seriously.

To prove this, Microsoft is launching a new consumer awareness campaign focused on online privacy. There’s a special information and tools page at www.Microsoft.com/YourPrivacy (which is so private it doesn’t currently exist), and an ad campaign to "kick start awareness and conversation".

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Over five million businesses currently use Google Apps -- a number that is growing all the time -- and while getting to grips with the cloud-based productivity suite is fairly easy, there will always be some staff members who struggle.

Toronto-based Synergyse, a startup comprised of former Google employees, hopes to make it easy for everyone to get the most out of Google’s suite by providing training directly inside each application.

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I own an iPad, which I love dearly. I use it for lots of things -- games, email, browsing the web, social networking, writing, viewing photos and video, and remote accessing my PC. The iPad, like all tablets, is a true jack of all trades and a master of some too.

But, try as I might, I can’t use it for "real" tasks. While it’s fine for writing small-ish articles on, I could never write a novel on it -- and I’ve tried. For some reason, I just can’t connect with typing on a touchscreen in the same way I do when typing on a proper full-size keyboard. And I could never imagine attempting detailed Photoshop work on a touchscreen either (well, not without a fine stylus at least).

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There’s been a lot of talk and rumors flying about Twitter’s new music discovery service, but today the social network revealed the details and launched the first app for it.

Based partly on the social site’s recent acquisition of the music startup We Are Hunted, Twitter #music is described as a "new service that will change the way people find music".

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If you don’t look after your computer, it will start to slow down and misbehave. Smartphones too can get clogged up and begin to lag as the amount of storage space and available memory starts to diminish with use.

There are lots of good, free apps available that you can use to make sure your Android (or iOS) device is running at peak performance. Here are some of the more recent.

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Amazon is a truly global company but until now its Android Appstore was only available in seven countries -- the US, UK, France, Germany, Italy, Spain and Japan.

That’s about to change though as Amazon has today announced plans to introduce its Appstore to close to 200 countries, inviting developers to submit their apps with the promise that they’ll be able to reach millions more active Amazon customers by doing so.

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My favorite exercise companion, Zombies, Run!, has just received its promised free upgrade and is available now on both iOS and Android (I’m such a fan I’ve downloaded both).

The immersive app, which basically turns a real-world run into a fear-filled journey through the zombie apocalypse, is ideal for anyone who struggles with motivation and is a bit like a radio play that takes place through your headphones as you run, with the gripping story -- and the occasional zombie chase -- unfolding in between tracks from your playlist.

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UK dwellers keen to get their hands on BlackBerry’s new Q10 smartphone will have to wait until the end of the month when it goes on sale officially, but they can start pre-ordering it today.

Vodafone, which describes the new handset as a "classic in the making" has opened its pre-order page so you can choose a tariff and place your order.

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The VHS is about to celebrate its 57th birthday, and in honor of that milestone, Google has added a new tape mode to some of the videos on YouTube.

Although it’s not widely available at the moment, a few clips have a tape icon under them which, when clicked, makes the videos look as if they are playing on a VHS recorder.

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There are lots of questions concerning Windows 8 -- does Microsoft need to make changes to it? Is the OS responsible for the death of the PC? How many copies has it actually sold? And last Friday financial-services company The Motley Fool asked the question in my headline, which I know a lot of people have been pondering too -- is Windows 8 Microsoft's biggest failure ever?

Like all tech firms, the software giant has had its fair share of hits and misses. Microsoft isn’t the greatest risk taker out there, but it does make gambles occasionally that don’t pay off and it has experienced some major flops over the years. People talk about Vista, but there have been plenty of other past disasters, including Windows Me, Microsoft Bob, Zune, Kin… But is Windows 8 its worst catastrophe to date?

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ServicePower -- a mobile workforce management software provider -- is seeing more and more companies turning to a workforce model that relies on a mix of full-time employees, third-party contractors, and independent technicians being brought together and managed seamlessly in one place using the power of the cloud.

I chatted with Mark Duffin, CEO and president of ServicePower, about the changes he’s seen recently, the data his firm collects, and why cloud deployment has become so important to his company and its clients.

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When you get a new mobile phone and set up a new contract, you’re tied into it for a set period of time. If you want to upgrade to a new phone partway through your contract you’ll need to pay off at least some -- if not all -- of the remaining fees, which can prove very costly.

O2 has come up with a new mobile phone price plan designed to appeal to people who like to always have the latest smartphone.

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Google’s digital maps are some of the very best in the world, and getting better all the time thanks to contributions and improvements from an army of users who submit additional details such as roads, rivers, railways and building outlines using Google Map Maker.

Map Maker was initially only available to users in more poorly mapped countries (such as Vietnam, Jamaica, Iceland, Cyprus, and Pakistan), but after successfully introducing it into territories like the US, Australia, New Zealand, Canada, and France, Google has finally made the tools available to residents in the UK.

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Enterprise-hosting service Rackspace has launched a new cloud mobile partner ecosystem that brings together various trusted solutions to make it easier for developers to design, build, test, deploy and scale mobile applications on Rackspace’s open cloud.

According to Rackspace, developers can start building mobile apps on a pre-configured cloud backend, without needing to reinvent the wheel every time they start work on a mobile project.

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