Just a couple of weeks ago a French watchdog announced that it was investigating Apple about the "planned obsolescence" of iPhones. Now Italy is also looking into both Apple and Samsung after complaints that the companies are purposefully slowing down older phone models.
Apple has already admitted and defended the fact that it slows down older iPhones, saying that it is done to ensure the best performance from aging batteries -- later saying that an upcoming update will make the slowdown optional. In Italy, both Apple and Samsung stand accused of reducing handset performance to "induce consumers to buy new versions."
Many iPhone owners were disappointed to learn that Apple had been purposefully slowing their handsets, with many people believing it confirmed rumors that Apple slowed older iPhones to encourage upgrades.
Facing a backlash, the company explained that the forced performance degradation was an attempt to maximize battery life, and it then announced a cheaper battery replacement program. Now Tim Cook has said that a future iOS update will make iPhone throttling optional.
As technology firms around the world try to mop up the mess that the Meltdown and Spectre chip bugs are making, Intel has been keen to stress that the impact patches will have on performance will be minimal. The company has already released benchmark results that show the hardest hit will be older computers. Now new benchmarks show that iPhone users may notice slowdowns too.
One iPhone 6 owner decided to benchmark his phone and found that the performance hit is significant. So significant, in fact, that some tasks see a performance degradation of more than 50 percent.
Following accusations that children are addicted to iPhones, Apple has said that it will introduce improved parental controls in iOS.
At the weekend, an open letter from a group of investors expressed concern about the overuse of Apple devices by children and teenagers. Responding to the letter, Apple says that while it considers itself a leader when it comes to parental controls, it will make the feature even "more robust" in the future.
There have long been rumors that Apple slows down iPhones in a bid to encourage owners to upgrade to newer models. While not admitting to this precise accusation, the company had said that it reduces performance of iPhones to counteract aging batteries.
Now the French consumer fraud watchdog DGCCRF is launching an investigation into what is described as "planned obsolescence." In France it is illegal to purposely shorten the life of a product to encourage replacement purchases, and the investigation comes after a complaint from a consumer group.
After admitting to slowing down older iPhones, Apple subsequently apologized for the lack of transparency about the issue. In addition to the apology, the company also announced that iPhone owners would be able to replace their batteries at a discounted rate of $29 starting in late January.
In an update to the original statement, Apple has now brought forward its replacement program so you can get a new battery for your iPhone 6 (or later) handset starting right now. Alternatively, you can do it yourself, with a discounted iFixit kit.
iOS is the best mobile operating system on the planet. End of story. Android is a solid choice too, but fragmentation and a lack of device updates makes it a non-starter for many. Pixel and Nexus devices aside, many users of Google's operating system get stranded on phones and tablets with known exploits. It is a mess.
I say all of this to highlight how great a job Apple does with supporting older devices. The company could easily stop issuing OS updates to a device after a couple of years, but instead, it chooses to reward its customers with very long support -- the iPad 2, for instance, was supported for five years. That's why today's Apple apology seems out of place. You see, the company is apologizing for slowing down older iPhone devices in an effort to make aging batteries last longer. The thing is, we shouldn't be forgiving Apple for this -- we should be thanking them!
We now know for certain what many people have suspected for some time: Apple really is slowing down older iPhones. The phone-maker has finally come clean about what's going on -- it really is purposefully degrading the performance of its phones.
While there has been speculation that the company has been putting the brakes on aging handsets in a bid to encourage people to upgrade to newer models, Apple says that there's actually a different reason for old iPhones performing less impressively in benchmarks. That reason is battery life.
The Apple Pay Cash 'app' is built in to iOS, so you might well expect that it would be locked in place, completely un-uninstallable. But that's not the case. In fact, you can remove -- or at least hide -- the app, but you will run into problems if you ever change your mind and decide you want it back.
If you are running iOS 11.2 -- which introduced Apple Pay Cash -- you can easily uninstall the app if you feel you don't want it. But there is no obvious way to get it back, meaning that while you can still use Siri to make payments, you won't be able to do so in iMessage. This is something that may well be fixed in iOS 11.3, but in the meantime there are a couple of work arounds.
In a move that's likely to raise a few eyebrows, Facebook today opened up its messaging platform to children under the age of 13. A new app, Messenger Kids, is now available in the US for iOS users.
The app is currently available as a preview, and Facebook says that it has worked with parents and groups such as the National PTA to ensure safety. The company also emphasizes the fact that parents are in full control of who their children are able to connect with.
Apple's presence on YouTube is not exactly new, but the iPhone maker has not been the most prolific of posters. All this looks set to change as Apple is now pushing its dedicated channel.
Video tutorials seems to be an obvious thing for Apple to offer on the massively popular video-sharing site, and it's something it has done to a small extent already. But now, with under 50,000 subscribers at the moment, Apple is ready to make fuller use of Google's platform to reach out to its userbase.
Today is December 2, and some iPhone users have found that their phones are constantly crashing. A problem with iOS 11.1.2 means that repeated crashes have been triggered by notifications from 12:15am this morning.
Apple is not only aware of the problem, but has already issued an update that addresses the issue. Here's what you need to know.
A group going by the name Google You Owe Us is taking Google to court in the UK, complaining that the company harvested personal data from 5.4 million iPhone users.
The group is led by Richard Lloyd, director of consumer group Which?, and it alleges that Google bypassed privacy settings on iPhones between June 2011 and February 2012. The lawsuit seeks compensation for those affected by what is described as a "violation of trust."
Following the shooting in a Texas church a couple of weeks ago, it quickly emerged that the FBI was having trouble accessing data stored on the shooter's encrypted phone. While authorities refused to disclose the make and model of the device, when Apple said that it had contacted the FBI to offer help, it all but confirmed early reports that an iPhone was at the center of the case.
Now Apple has been served with a warrant to help local law enforcement officers to access messages, photos and other data stored on gunman Devin Patrick Kelley's iPhone SE.
The iPhone X, 8, and 8 Plus are all wonderful smartphones. Heck, you can’t go wrong with any of them. This trio of devices supports fast charging, although you need to use a compatible USB-C charger and Lightning cable.
Today, Belkin announces an all-new car charger that supports fast charging with the newest iPhone devices. Of course, it will work with Android devices too. This is exciting, as it means you can charge your phone more quickly when driving.