London: The world's leader in AI


It’s not an uncommon view that Silicon Valley is the be-all and end-all of the tech industry. Companies like Facebook and Google give the valley a status in the tech industry that few share.
However, while Silicon Valley still rightly retains its reputation as a center for invention and innovation, London has quietly but confidently become something of a hub for research in AI. This is no accident -- supported by The City’s banking, financial services, and insurance (BFSI) industry and the nation's technological heritage, London has become a global hub for AI innovation. It has the right knowledge base and conditions for this to continue long into the future.
Whether you like it or not, AI is coming to search engines


The public release of ChatGPT has started an AI craze that has taken the online world by storm. ChatGPT, for those unaware is a language model that has been trained for dialogue specifically.
It works similarly to chatbots, but is not as limited to returning information based on certain keywords in requests.
Battle tested: Continuous testing helps chatbots thrive


If you’ve been interacting with your favorite brands lately, you’ve likely noticed that chatbots seem to be everywhere. We are a society obsessed with instant gratification. We want answers immediately and often that means rolling the dice on using a chatbot to see how close they can get to what we are looking for. As the use of chatbots expands, so can the number of chatbot failures each day. At the same time, customers’ expectations of what a 'good' chatbot experience is has never been higher. And not meeting these stringent expectations means disappointing the customer, which can also result in loss of business, or worse, damage to your brand.
No matter what industry a chatbot operates in, connecting and communicating with people is its primary function. The formula for success for chatbots is the same as it is for traditional customer service channels: quick and effective service. Even though conversational AI has made great technological strides, the user experience is still lacking, especially when it comes to handling natural language processing (NLP), latency, data security, and other issues.
Organizations need to do more to reassure customers about how their data is used in AI


A new study from Cisco finds that 92 percent of organizations believe they need to do more to reassure customers about how their data is used in AI.
The 2023 Data Privacy Benchmark Study shows that in spite of the difficult economic environment, organizations continue to invest in privacy, with spending up significantly from $1.2 million just three years ago to $2.7 million this year.
Microsoft announces general availability of Azure OpenAI Service and promises ChatGPT soon


AI services are more than a trend, they are a phenomenon, and every technology company wants to get in on the action. Microsoft is no exception; the company has just announced that its Azure OpenAI Service is now generally available, giving access to a far wider audience.
Microsoft is pushing Azure as "the best place to build AI workloads", and part of this involves harnessing the power of GPT-3-powered natural language. On the horizon is ChatGPT, which is described as "a fine-tuned version of GPT-3.5 that has been trained and runs inference on Azure AI infrastructure".
How artificial intelligence is changing healthcare [Q&A]


Artificial intelligence is having an impact on more and more areas of our lives. One of the areas where it has most potential is in healthcare, allowing professionals to make faster and better decisions, and applying innovative problem solving.
We spoke to Eric Landau, founder and CEO of Encord, to find out more about the benefits and challenges of using AI in this sector.
AI-generated texts could increase threat exposure


We reported last week on how ChatGPT could be used to offer hints on hacking websites. A new report released today by WithSecure highlights another potential use of AI to create harmful content.
Researchers used GPT-3 (Generative Pre-trained Transformer 3) -- language models that use machine learning to generate text -- to produce a variety of content deemed to be harmful.
Microsoft unveils VALL-E, an advanced text-to-speech AI that can speak in anyone's voice based on a 3-second sample


Microsoft has revealed details of its latest foray into the world of artificial intelligence. Billed as a "neural codec language model", VALL-E is an advanced AI-driven text-to-speech (TTS) system that the developers say can be trained to speak like anyone's based on just a three-second sample of their voice.
The result is an incredibly natural-sounding TTS system that takes an entirely different approach to existing systems. Able to convey tone and emotion better than ever, VALL-E sounds realistically human, but there are concerns that it could be used for audio deepfakes.
How ChatGPT could become a hacker's friend


The ChatGPT artificial intelligence bot has been causing a bit of a buzz lately thanks to its ability to answer questions, ask follow ups and learn from its mistakes.
However, the research team at Cybernews has discovered that ChatGPT could be used to provide hackers with step-by-step instructions on how to hack websites.
IBM streamlines its partner program


Over the past couple of years IBM has been undergoing something of a transformation. While its mainframe and mid-range hardware offerings remain at its core, Big Blue has been looking to capture a slice of the $1 trillion hybrid cloud and AI market and help clients automate, secure and modernize their businesses.
Partnerships have been an important element of this and today the company is changing how it supports partners with the launch of a single, integrated experience that offers access to IBM resources, incentives and tailored support to deepen their technical expertise and help speed time to market.
More machine IDs, attacks on providers and AI verification -- identity management predictions for 2023


Although the death of the password has been predicted for many years, older technology still clings on when it comes to verifying identities.
But that's changing, particularly with the massive growth in the numbers of machine IDs. Here is what some industry experts think we'll see from the identity world in 2023.
2023 predictions: Automation, right sizing cloud requirements, zero trust and the growing importance of AI observability


2022 was a year of extreme complexities. With the post-pandemic and Brexit fallout, cost of living rises and inflationary pressures, geo-political issues, ongoing climate crisis, supply chain shortages and growing cybersecurity and data security threats, it was undoubtably another unprecedented year.
In fact, ransomware set annual records again, with new ransomware strains emerging. Additionally, cloud adoption continued to grow, while the IT jobs market experienced significant skills shortages. As we look forward to the start of a new year, what trends are on the horizon in 2023 and what issues will organizations be grappling with?
Is AI the future of content marketing?


As technology advances, so does how we market our products and services. And with the rise of artificial intelligence (AI), businesses are beginning to explore how this innovative technology can be used to improve their marketing strategies.
AI offers several content marketing advantages, including personalizing content, targeting specific audiences, and optimizing campaigns. As more businesses adopt AI-powered content marketing, it is becoming increasingly clear that this technology is the future of content marketing. This article will explore the various ways in which AI is shaping the future of content marketing.
Remote monitoring, AI research and data at risk -- healthcare tech predictions for 2023


In addition to pressure from the COVID-19 pandemic and its aftermath, the healthcare sector has also been in the forefront of new technologies like smart devices and the use of AI.
The rate of change seems unlikely to slow down next year, so what can we expect to see in the healthcare tech sector in 2023?
Navigating the global technology skills gap with AI-moderated upskilling


Work trends have rapidly changed across the world, post-pandemic. How and where people choose to work now or in the future is and will be radically different from how it used to be a few years ago. Labor markets across all sectors have undergone drastic shifts in terms of talent requirements and demands, as businesses across the board increasingly accelerate the adoption of automation and emerging technologies.
This has resulted in a growing skills scarcity across the globe. As more technical and digital skills are required by workers in order to master emerging technologies, many organizations risk being left behind due to an undereducated and underprepared workforce. Businesses need to take the required steps now towards ensuring that their workforce, both present and future, has the training and digital skills needed to thrive in the working environment set to emerge over the next decade.
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