Articles about Messaging and Collaboration

As someone who switched from Hotmail to Gmail in 2004 and then never looked back, moving to Outlook.com has been quite a weird experience (setting it up was fun in its own right). Some people hate Gmail’s interface, but if you’re used to it, using anything else seems odd.

That said, I’ve adapted to Outlook.com pretty quickly. It feels a bit like going back in time, using an interface similar to the ones I used in the past, but it doesn’t feel dated -- quite the opposite actually -- and I’ve grown to really like it in the short period of time I’ve been using it as my email service.

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On Tuesday, Vonage introduced free video calling into its mobile app for iPhone and Android, rounding out a suite which already offers features like free app-to-app calls, texts, photo and location sharing, as well as international calling.

I chatted to Nick Lazzaro, Vonage’s SVP Product Development, Information Technology and Managing Director Mobile Services, about the new addition, the company’s plans for the future, and what he thinks is next for the mobile industry.

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Windows Live Calendar (there's supposed to officially be "Hotmail" in there) is dead -- or soon will be. Today, Microsoft started rolling out the replacement for Outlook.com users. I've got the old one still, which is why the not-quite-lifeless-yet reference.

There's some kind of aspirational, Apple-like promotion going on here. "The Outlook.com calendar has been entirely redesigned with a modern, intuitive interface that puts you in control of your schedule", David Dennis, Microsoft's Outlook.com Calendar principal program manager lead, beams. Yeah, baby, put me in control. Gimme the mouse clicker.

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Twenty-second in a series. It has been a busy week filled with announcements and updates regarding Windows Store. The core applications Windows 8 Mail, Calendar and People got updated. Calendar users were in for a surprise if they used to sync their data with Google Calendar, as that does not work anymore after the update. The Mail app received significant improvements, including the ability to create, rename and delete folders inside the application and options to flag emails as important.

The People app got a new feature that lets you post messages to the Facebook Wall of friends, and the Calendar app received an interface makeover. Microsoft updated Xbox Music, too -- a new volume control option now acts independently from system volume and there are several other features, including the ability to make songs added to Xbox Music available on all compatible devices.

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Say, you know that new pop-up compose message box Google introduced last autumn. You don't? Well, get ready. Gmail is giving the ditty to everyone, whether or not wanted. That's what it looks like, in photo right.

"The new compose will be rolling out to everyone over the next few days", Phil Sharp, Gmail product manager, says. I've used the thing since October, in a sort of love-hate thing. On a laptop working in Chrome -- even better, on Chromebook Pixel -- the new compose box is great. On Surface Pro, using Internet Explorer 10 from Modern UI, the thing is unusable. The box flicks up and down from the bottom of the screen.

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Whenever I want to jot down a couple of ideas for a new story, write some of my thoughts for posterity, or create a shopping list, Evernote is my favorite cloud-based note-taking app. It looks great and is available across all my devices, so I don't have to worry about forgetting important personal things when I'm on the go. Everything that I have is there, everywhere.

What I value the most is the cross-platform spread, as Evernote is available on Android, iOS, BlackBerry, Mac OS X, Windows 8/RT and Windows Phone. And, to get me hooked some more, Evernote 3.0 just arrived on Windows Phone with a revamped home screen, improved tag lists and the ability to use shortcuts, among the most noteworthy new features.

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"So?" You say. Yesterday, when writing about the Windows Blue leak, I emphasized the importance of Microsoft picking up the pace, by releasing new features faster. Brandon LeBlanc says the updates will come today, but I surely don't see them yet -- so can't authoritatively write about refinements.

Get used to it, these three updates tip changes ahead, like others, such as SkyDrive and Skype. It's a new Microsoft, and the push to the cloud and subscription computing are major reasons, along with competitive need and BYOD. The company's longstanding priority providing backward-compatibility drags development. Some innovations are held back, while enterprise customers using the same software for years keeps new features out of market even if Microsoft releases them. Microsoft lumbers along, in part because core customers do. No longer.

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In early January, Microsoft announced that starting from March 15, users would no longer be able to sign into the aging, but still popular Messenger service, because Skype would be replacing it. And, to give users an incentive to embrace its replacement, Microsoft is giving away a "free welcome gift".

This gift can be redeemed by Messenger users who sign into Skype with their Microsoft account details and promises "calls to landlines and mobiles around the world, group video calling, group screen sharing (and more) absolutely free for a month". Or at least that's what the text says.

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Microsoft is rolling out an updated Skype app for Windows Phone 8 devices featuring integration with the People Hub. The latest move comes nearly two weeks after the software giant teased a similar feature for Outlook.com, which touts Skype integration as "coming soon".

Skype integration with the People Hub is available for devices running Windows Phone 8 version 8.0.10211.204 and newer and is automatically enabled after installing or updating the app. The new Skype app also brings support for HD video calls, video calls in landscape or portrait mode, and additionally allows users to use both cameras.

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I'm no big fan of Gmail, which interface is overly-cluttered and uses arcane methods for managing messages. But I can tolerate the service on Android devices, where there are no annoying ads and more sensibly-presented core functions. Today, Google made Gmail for Android a little better, by way of the Notifications menu.

Small things often have big impact. Users can now reply or archive messages right from the Notifications bar -- fast and furiously. For people like me who happen to procrastinate email, perhaps there is a future with an empty inbox and all communications current. There's more.

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Nearly six months ago, I voiced in on the Google Apps vs Office 365 debate and let it be known that (at the time) I fully believed Google Apps was the better platform in many respects. Fast forward to February 27, and Microsoft unveiled why waiting until the second (or third) try on a given product is usually a good bet. In all honesty, I think Microsoft has been on the right track with Office 365 for four to five months now, introducing quality features and fixing stability issues that plagued its reputation in the past.

I'll go so far as to say that the Office 365 ecosystem has been nothing short of respectable lately. My technology consulting company FireLogic steadily has recommended the suite as reliable alternative to Google Apps for some months now, and the results are extremely positive. Heavy Microsoft shops moving away from their legacy on-premise Exchange servers are itching for a new home, and the company seems to have a cloud of its own that is living up to even my stringent expectations.

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Microsoft has released Skype for Windows 6.3 and Skype for Mac 6.3. Despite identical version numbers, both builds are independent of each other, and are released separately.

While the Windows version is a straight maintenance release, Mac users gain a couple of new features: an in-call DTMF dial pad and the ability to view a slideshow of other participants in a group call when the user is the current speaker.

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I watched an advert for Microsoft’s new webmail service yesterday. It starts by showing a man changing his job from Deliveryman to Stuntman on the website. Next up, there’s a pretty young woman getting married and locking lips with her partner. Afterwards she uses Outlook.com to change her name from Sarah Jones, to Sarah Jones-Brown, and a female friend emails to congratulate her. The advert ends with a voiceover saying "Get email that keeps your friends information up to date automatically".

I thought it was a decent, if unspectacular, ad that gets its message across well. Then I scrolled down to the comments. And oh my, the bigots were out in force. Because, you see, the woman in the video was getting married to -- shock horror -- another woman!

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There is a lot going on right now down in Austin, Texas. This week the city plays host to the popular SXSW Interactive show -- an idea that began as a music festival and then added technology to the mix. Today BitTorrent chose the location to remove the private tag from its Live streaming service and let the public play with it for the first time.

The service is a Peer-to-Peer live streaming platform that the company says is "for anyone with mobile video or webcams, for anyone in the moment, on the ground, or on the front lines; for everyone with the need to break news or break it down in real time".

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Nineteenth in a series. Welcome to this week's episode of our ongoing series about some of the best new apps that released this week for the Windows 8 operating system.

The app count grew to 31,448 apps in the US Windows Store, which is an increase of 1,149 apps in total; 824 of those apps are listed as free in the store while the remaining 325 apps are listed commercial applications or desktop programs listed in Store.

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