Just about every company with an online presence is getting into the sharing game. It's something we’ve already seen from other companies. Facebook has already shared information about the data requests it has received from governments, and LinkedIn, Microsoft and Google all want to be able to tell us more. Now Microsoft is sharing what it can about the requests for information it has received from law enforcement agencies around the world.

The company's second Law Enforcement Requests Report covers the first six months of 2013 and reveals the requests received for data about users of all of Microsoft's online services. There is no particularly detailed breakdown of the figures, but they do include requests made for information about Skype. Despite collating figures for all Microsoft services, it looks as though the number of requests is in line with the figures from last year. In the first six months of 2013, Microsoft received a total of 37,196 requests relating to 66,539 accounts. This compares to 75,378 requests impacting 137,424 accounts throughout the whole of 2012.

Continue reading →

Microsoft held an event in NYC to launch the Surface 2 and Brian was live-blogging. The full video of the launch is available to view online as are advertisements that show off the tablets' versatility. Microsoft is pinning a lot on the updated product after the first generation suffered from poor sales. There were no great new features, but there is a redesigned kickstand, a healthy speed boost, new dock and updated covers -- Brian was particularly impressed by the Blades.

Anyone buying a Surface 2 or Surface Pro 2 earns themselves a SkyDrive upgrade. Purchase a new device and your online storage gets upgraded to 200GB, but the same amount of space is available for $100 per year. Moving away from Surface-related news, Microsoft turned its guns on Google Docs, highlighting user complaints to demonstrate the superiority of Office 365.

Continue reading →

Google's self-promoting Chromebook educational sales is more than public relations fluff. Laptops running Chrome OS provided "all the growth" in the otherwise troubled U.S. retail PC market during back-to-school buying season, according to NPD. Otherwise, overall PC sales fell 2.5 percent, with desktops down 5 percent and notebooks off by 2 percent. Mac laptop sales sank 3 percent and Windows notebooks by 6 percent. Chromebook sales topped 175,000 units.

"Chromebook sales are being helped by demand for low-cost computing", Stephen Baker, NPD's vice president of industry analysis, tells me today. "We saw strong sales in under-$300 Windows products as well". But Windows is established, while Chromebook is new and necessitates a mind-shift reset: Mostly working in an Internet-connected web browser.

Continue reading →

Microsoft is going on the offensive trying to demonstrate that Office 365 is better than Google Apps. A series of tweets sent out via the Why Microsoft Twitter account link to articles on the Why Microsoft website in which Office is compared to Google's offering in various scenarios. This latest campaign appears to be not just an exercise in advertising Office 365, but in actively putting down Google Apps.

A series of infographics draw comparisons between using the two tools in different professions. Things kicked off with a look at the life of a sales rep but there are other scenarios including the daily activities of a teacher and Microsoft is also keen to point out how different a company it is to IBM.

Continue reading →

The release of iOS 7 seems like as good a time as any to reassess the mobile operating system market, and this is precisely the thinking of Pfeiffer Consulting. The firm pitted Android, Blackberry 10, iOS 7, iOS 6 and Windows Phone 8 head to head (to head to head to head), comparing the aspects of the OS that have direct impact on user experience. Rated in four key areas, Windows Phone 8 came bottom of the list in terms of overall usability.

The results are quite damning. Looking at what the report terms "cognitive load" (how easy it is to pick up the OS), Windows Phone 8 actually fared well, receiving the same rating as iOS 7 and being praised for its "streamlined user interface". However the OS is criticized for reducing the overall user experience and efficiency.

Continue reading →

I am a big fan of YouTube. I particularly enjoy videos by iJustine and Chris Pirillo. While the videos are great, the comments usually aren't. Quite frankly, YouTube comments are often vulgar, racist and upsetting -- an overall blemish on humanity in my opinion.

Today, Google announces that "starting this week, you’ll see the new YouTube comments powered by Google+ on your channel discussion tab. This update will come to comments on all videos later this year, as we bring you more ways to connect with familiar faces on YouTube."

Continue reading →

The response to an apparent Gmail issue seems mixed here at BetaNews -- some claim to have experienced email delays, while others noticed nothing. But, regardless of how real or wide-spread the problem was, a problem did exist and Google would like to explain how it happened in an effort to retain trust in its email service.

"We’d like to start by apologizing -- we realize that our users rely on Gmail to be always available and always fast, and for several hours we didn’t deliver. We have analyzed what happened, and we’ll tell you about it", begins Sabrina Farmer, Senior Site Reliability Engineering Manager for Gmail.

Continue reading →

Protecting your phone may well be something you don’t think about until it is too late. I'm one of those people who can't stand PIN protection on phones -- heck, I hate the lock screen… I just want to switch on and start using my phone! For people like me, there is a new feature in the superbly useful Android Device Manager. This free tool was released back at the beginning of August, but there's now an interesting new option that has been quietly added.

Previously when you lost your phone you had a couple of options -- call it to locate it, or remotely wipe it (which is quite an extreme length to go to). Now when you head to the Android Device Manager Page you'll find a new feature in the form of device locking. But how does this work if you have not enabled locking on your handset?

Continue reading →

UK supermarket Tesco launches its own 7-inch tablet undercutting the price of just about everything else on the market. The Hudl may be cheap (just £119), but the specs are surprisingly high -- the budget price doesn’t seem to have meant having to make too many cutbacks. A 1.5GHz processor powers a 1440 by 900 display, and the 16GB of integrated storage can be expanded through the use of the microSD slot. The tablet runs Android 4.2.2 and Tesco wants it "to open up a world of entertainment and connectivity to all". It is priced well to compete with the likes of the Nexus 7.

Heading to the supermarket may not be where you'd first think to buy your next tablet, but Tesco's new Hudl is likely to change that. The tablet has been designed to be very family friendly; it looks approachable and has been configured so that parents are guided through the process of setting it up for use by children. The Hudl will be available in four colors -- red, blue, black and purple.

Continue reading →

Apple stole the limelight from just about everyone else this week. The big news was, of course, the release of the iPhone 5c and iPhone 5s. Just about as soon as online orders opened up, delays in shipping started to lengthen; Joe was somewhat skeptical about the limited supplies.

Before the new hardware hit the stores, iOS 7 was released to mixed reviews -- I hated it, Wayne loved it. A couple of security holes were found in the operating system including one that allowed for Siri to be used to post messages and access phone details even on locked handsets. There was also a new iOS 7 inspired look for iCloud and the addition of a bookmark syncing option.

Continue reading →

Piracy is a problem, a big problem. A few days ago I wrote about the consequences of piracy and the fact that it is far more than just the copyright holder who is affected. While I believe that piracy should be viewed as something other than theft, it is obviously still wrong. The label "wrong" sounds almost belittling, but there are few people who would deny it is an issue that needs to be tackled.

The obvious targets when cracking down on piracy are the people who are illegally downloading music, movies and software they are not entitled to, but this does not really nip things in the bud. Piracy is a very complex issue, and as with any complex issue a scapegoat is needed. The Motion Picture Association of America is understandably keen on stemming the flow of illegally downloaded films and it is pinning the blame, at least partly, on Google.

Continue reading →

When I bought the first-generation iPad in 2010, I intended to use it for taking notes in college classes. Unfortunately, the iPad didn't come with an office suite and Microsoft's was not available. And so, I was forced to try a bunch of alternatives. Ultimately, I found one that stood out among the rest -- Quickoffice. I found it to be complete and a pleasure to use.

While my iPad is long gone, Quickoffice has followed me to Android with great results. However, Google bought my beloved Quickoffice in June 2012 and I became very nervous. My concern was that the software development would cease under Google's leadership. I am happy to say that my concerns were for naught -- Google announces today that QuickOffice has been updated and is now free.

Continue reading →

The Google homepage changes little, though minor tweaks here and there have been known to take place. The company, and its customers, largely prefer a sleek, clean look. Minor changes to properties contained in the top menu bar and the color of said bar have been the biggest changes we normally must learn to deal with.

Today, that status quo is upset by a major, at least in relative terms, design change to that tried and true interface. The menu bar across the top of the screen disappears and is replaced by a new pop-up menu.

Continue reading →

Just in time for iOS 7, Google has announced the release of Chrome 30 for iOS. Or for iOS 6-7, anyway -- the search giant has shifted its minimum requirements, so anyone still on iOS 5.x is now out of luck.

If you missed the release of Chrome 29 -- hardly surprising, as it only appeared last week -- then that extended searching with what Google called "intelligent pronoun understanding". And basically this gives your searches some context, so if you ask "Who directed Star Wars?", then "Where was he born?", you’ll get sensible answers in each case.

Continue reading →

There can be few of us who don’t rely on a todo list of one form or another to manage our increasingly hectic schedules -- and there are certainly plenty of tools to choose from. To help juggle deadlines and manage my time, I've long relied on Any.do, starting off with the iOS app and then migrating to the Android version and Chrome extension. Now there's a new tool to play with: the Any.do Chrome App.

Google recently celebrated Chrome's fifth anniversary with a push of apps for the browser, and Any.do is just the latest big name to find itself included in the For Your Desktop section of the Chrome Web Store. As there was already an extension available, what’s the point of a separate Chrome App?

Continue reading →