Articles about Google Play

In the United States, Google Play has both Nexus 4 models available for sale -- after nearly two months stocked out. The bumper is available, too. If you're one of the gadget geeks looking for this smartphone, get it while you can, and that might not be for long.

Google launched Nexus 4 on November 13, but sold out in just hours. The phone reappeared on November 27. A day later, Google Play redefined "sold out" by listing shipment date as 8-9 weeks. From a retail distribution perspective, Nexus 4 is pure disaster. It's anyone's guess how many could have sold over the holidays, but greedy gadget geeks couldn't get the phone short of paying extortion-like prices.

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Investors rewarded Google today, pushing shares up close to 6.5 percent soon after the opening bell and staying in that range. At 12:09 PM EST, the stock traded at $748.23, up 6.45 percent. Google opened at $735.83, up from yesterday's $702.87 close.

After the closing bell, on January 22, Google delivered fourth quarter and 2012 results that clearly satisfy someone. For the year, Google revenue reached $50.18 billion, up 32 percent from $37.9 billion in 2011. Motorola contributed $4.14 billion. Net income: $10.74 billion or $32.81 earnings per share. Average analyst consensus was $41.41 billion revenue and $39.73 earnings per share. Oh, the wiles of investors. Yearly EPS missed the Street, as it did for the quarter.

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Today, I formally begin covering Google earnings, as I have done for Microsoft (a decade) and Apple (about six years). This first report won't be as thorough as the others, as I get my head around the financials, which share little in common with APPL and MSFT other than money. Today's earnings announcement is refreshing respite from third quarter's, when an incomplete press release pushed out early and while the market was open.

For calendar fourth quarter, revenue rose 36 percent to $14.42 billion, year over year; net revenue, excluding Traffic Acquisition Costs, was $9.83 billion, up from $8.13 billion. Net income climbed to $2.89 billion up from $2.71 billion. That's $8.62 earnings per share, including costs associated with discontinued operations. Operating income was $3.39 billion, down from $3.51 billion year over year.

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I often hear "Apple Store" stated as reason someone chooses iPad over another tablet. The Genius Bar is there for troubleshooting and even replacing defective products. Where do you take Android? It's a valid question, and I can personally attest to amazing Apple customer service. In 2008 and 2011, I had two different MacBook Airs fail. As in dead. I walked out of the local shop with brand new computer each time. That's hella good, eh?

That said, over the last decade, I've only ever exchanged Apple products -- no failures from any other manufacturer (there was fast battery discharge from a Samsung phone, but we kept it). Well, until last week. My 32GB Google Nexus 7 HSPA+ stopped working. No amount of troubleshooting or fancy pressed-key combinations could rivive it. I prepared for the worst, expecting that Google, operating on the Internet, could never give good retail customer service. Was I ever wrong. Apple couldn't have done better.

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I join colleagues Mihaita Bamburic, Alan Buckingham and Wayne Williams recounting what tech I used in 2012. But unlike them, I made dramatic platform changes, more significant than first using Windows over New Years holiday 1994, buying a reburbished PowerBook in February 1999, adopting Facebook and Twitter in 2006 or purchasing Nexus One in January 2010. Each of these marked major platform changes -- and some not always lasting. Consider this: in early 2012, I owned a 1.8GHz Intel Core i7 MacBook Air, iPhone 4S and iPad 3. I end the year using Chromebook and Android smartphone and tablets.

During the year I moved from OS X and Windows running on Intel to an ARM-and-Chrome OS laptop, and after several failed attempts at adopting tablets (three generations of iPads, really), I embraced not one but two Android slates. I store all my data in the cloud -- local storage is now merely a way station between destinations rather than personal repository. This old dog is learning new tricks, and if I make such dramatic platform changes what does that mean for younger users who are more flexible and not as financially or habitually Apple/Microsoft/Intel committed? Look around, the PC era rapidly evaporates around you and its disappearance will be difficult to ignore in 2013.

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Can Google get further into the business world by combining Apps and the popular Play store? We are about to find out because the company has announced just that approach. Google has been making inroads for sometime now with the information technology crowd thanks to its Apps offering and, with some high profile conquests in the corporate and government realm, has made real progress against Microsoft and the powerful Office 365 offering. Now Google is taking a mobile approach in hopes of getting even more attention from big business.

In this case the search giant is looking to its growing Android success and the attached Play store to get a better foothold. The company has announced a new "Private Channel"  for the Play store that will allow for the distribution of internal mobile apps.

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Nexus devices are largely sold out this holiday season. Supply can't meet demand, particularly the new smartphone. But one Google gadget is missing altogether, pulled before official sales started. I've got Nexus Q, and you should be able to have one, too. The entertainment device is quirky, but I like it. Surely there is stock sitting around in some warehouse somewhere. Sell it out, Google. Give geeks something else to clamor for and recover some of the development and manufacturing costs.

The sphere-shaped device is a remarkable product, and changes fundamental concepts about digitally-delivered entertainment. Users stream music or movies from the cloud, using Android smartphone or tablet as remote control. The approach solves a fundamental end-user problem with digital content: Simple sharing.

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Nexus 4 is no longer "sold out" at Google Play, and I can't help but laugh at the store's idea of "ships soon". That's "8-9 weeks" for the $299 model. Exactly how is that not sold out? Basically, Google throws out hope to the hopeless. Still, from a marketing perspective, long wait is better than telling potential buyers the product is out of stock. Meanwhile, people place orders and get somewhere in the long queue.

Yesterday, Google resumed Nexus 4 sales after selling out within hours of taking orders on October 13. Like that day, the search giant struggled to take orders, with many buyers watching orders be cancelled in the shopping cart. But the persistent succeeded, often after several hours effort. Today's wait time is more about when devices ship rather than ordering them. Expect "4-5 weeks" on the 16GB model.

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If you wonder why "A Google User" suddenly is the most popular review commenter at Play, he (or she) is not. Today the store started a radical change, requiring Google Profile to place stars and comments for apps and other content. The days of anonymity are over, and good riddance.

Others disagree, and the move definitely isn't popular with some writers in our newsroom. All the typical justifications are back: People need anonymity to protect their jobs. So on and so on. Blah, blah, blah. I've heard these crap excuses before. You got an opinion, stand by it with your identity -- particularly something like an app, movie or music review.

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Google's attempt to sell the Nexus lineup on its own Play Store could be considered a failure. The company appears to be unable to keep up with the high demand, and as a result devices are mostly sold out all over the world. In order to prepare for that one moment when sufficient stock exists there is a website that checks global Play Stores for Nexus device availability.

Google Nexus Devices World Availability Checker keeps track of all Nexus 4 (including black bumper), 7 and 10 units sold in Australia, Canada, France, Germany, Japan, Spain, United Kingdom and United States. The website allows users to verify whether a particular device is available in stock at the local Play Store in the above mentioned locations. The advantage, over manually checking, is that prospective buyers are not limited to their regional online store, and can look up international availability, which comes in handy for those that want to shop abroad.

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That's not the headline I hoped to write this Black Friday. Having used iPhone 5 and Nexus 4, I easily recommend the LG-made Android over the Apple. There simply is no comparison in terms of overall user experience. I'll go into detail in my comparative review, which I'm writing now (in another browser tab). Nexus 4 should be deal of the day -- even full price. Not that you can pay the price. It's simply abominable that Google has none to sell; T-Mobile is sold out, too.

Trust me, if there was even whiff of supply, Nexus 4 sales page would read "ships soon" rather than "out of stock". The smartphone's Black Friday absence suggests deep shortage, unless someone at the top of Google's retail supply chain thinks Cyber Monday is better day to bring back the smartphone. Absolutely not. Because over the next three days, some buyers wanting Nexus 4 will take a hot deal on some other handset.

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Some advice to Google: If you launch exciting new products right before the holidays, it's a good idea to have them to sell. Not only are new Nexus devices sold out, so are new Chromebooks. Worse, they're not available in stores that stock them. Ah, yeah, what a brilliant way to push a new product category to the masses: Look, but you can't buy.

The new $199 Acer and $249 Samsung Chromebooks are on display in 500 Best Buys, and Google staffs sales specialists, who are there during store hours and are contracted through the end of the year. But the search and information giant can't stock Chromebooks. Like Amazon and Google Play, the Samsung Chromebook is sold out (the new Acer model is still available from Google today but not yet stocked by Amazon). Units coming into Best Buy are generally already claimed from online orders. Even the few returns, available as open-box purchases, sell within a couple hours. Google pays sales staff to educate potential buyers, who leave stores empty-handed.

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Yesterday I received Google Nexus 10, which Samsung manufactures. Like many of you, I stood in the virtual line to get the tablet and also the LG-made Nexus 4. Early after sales started November 13, I had both devices in my shopping cart. Google accepted my credit card and billing information. Only needed: to confirm the purchase, which I did giddily. Then Google rejected and cancelled the order. I never saw the smartphone for sale again. Today the status remains: "sold out". I feel lucky, but deeply dissatisfied, to get Nexus 10.

Blog and social network posts reveal that at least on these shores, many of you who successfully ordered received your devices yesterday. UPS tracking indicates my tablet arrived early, one-day shipping instead of two; that puts it in my grubby hands for the weekend instead of afterwards.

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If anyone should be able to handle online orders, other than Amazon, Google should be it. This is a cloud company, after all. But today's Nexus 4 and Nexus 7 sales debuts are a total bust, with countless processing errors. Google pissed off the wrong people. Blog and social network reports from the other launch countries boded ill for sales starting at 9 am PT today in the United States. Matters are much worse.

Even before the designated launch time, the costlier $349 Nexus 4 went out of stock, with many failed and successful buyers reporting multiple errors during the sales process. The $299 model shifted to "Notify Me" from "In Stock" minutes later. By 9:15 am PT neither smartphone was available, with lots of eager geeks frustrated by their unsuccessful attempts to buy a product in the shopping cart and purchase part-way processed. These gadget geeks are loud mouths and will rake Google for the fiasco launch.

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Google Play Music launched last year, beginning its life known simply as Google Music, growing up quickly since its humble private beta beginning. The app and web service officially launched in late 2011 and have grown quickly since then. Now the latest update has just been pushed out today to Google Play. The search giant also recently announced availability of the store and also Nexus devices in Europe and Australia as well as in the United States directly from Google and T-Mobile.

First, as for the brand new Play Music update, Google has added several features that should enhance the user experience. The update rolled out quietly without any official press release or even a post to their Android blog where these announcements frequently appear. So what is new in version 4.4.811H you ask?

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