What I learned buying my daughter iPhone 5 for Christmas

iPhone 5

In June, I boycotted Apple and completely declared independence in July. But my disdain is personal, I respect other people's fruity tastes. Thus, I found myself inside Apple Store on December 23 ready to buy my daughter her big surprise Christmas gift: white iPhone 5. But I ended up purchasing from AT&T, which experience taught valuable lessons about iPhone gifting and what the carrier can and will do that Apple Store won't or can't.

Simply stated: I wanted iPhone 5 to be a surprise. That meant purchasing the device without activating to her phone number beforehand, thus walking out of the store with an unopened box, which seal she could break on Christmas morning. At Apple Store, one of the red shirts said no way. The phone couldn't leave the premises without being activated. "You could buy an Apple gift card for the same amount", he suggested. What's the surprise in that? Would you rather get the phone or the promise of one? Geez Louise.

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Amazon boasts big holiday shopping sales

Kindle many devices

Amazon, the internet-based retailing monster, has posted its numbers for this recently passed holiday shopping season. While the company may have disrupted a few Christmas Eves by taking out Netflix when customers were ready to watch that special holiday movie, it still seems to have come out big on the retail side of things.

Of course, like any company, Amazon toots its own horn here, but still, the company must produce real numbers, even if it portrays them in advantageous ways.

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While not exactly Apple pace, Microsoft will open six more stores in 2013

Microsoft Store

The year was a big one for Microsoft with updates to almost every website and software program, as well as the release of Surface RT. But now it is time to look ahead to 2013 and the company has not only announced the expansion of retail sales for its tablet but the next six company store locations.

Jonathan Adashek, GM of Microsoft's Communications and Strategy, Sales & Marketing Services Group, revealed today: San Antonio, Texas; Miami, Florida;  Beachwood, Ohio; San Francisco, Calif.; Salt Lake City, Utah; and  St. Louis, Missouri will join the current locations around the United States, Canada, and Puerto Rico.

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Santa writes the PC's obituary

Santa Claus

I lost hope for Windows 8 last night, after visiting my local Best Buy store and seeing gads of cheap computers vying for customers' attention and losing it to tablets and smartphones. The prices are insanely low, which is more surprising because Microsoft has a new operating system that's supposed to generate demand and lead to market innovative touchscreen and convertible designs that offer real benefits to buyers and higher margins to manufacturers and retailers. Ba! Humbug! Gimme Grinch. There's no Santa coming to this island of misfit toys. There, have I mixed enough metaphors to make the point?

This morning, I looked at PC prices from other retailers and the shock is greater still. I'll look first at Best Buy, which has some terrific bundles, starting at $299.99, for Windows 8 Dell or HP laptop, case, mouse, USB stick and security software (with 12-month subscription). Is that too much for you to spend? Best Buy has a Toshiba model for $269.99 with AMD dual-core processor, 15.6-inch LED display, 2GB RAM, 320GB hard drive, DVD burner, WiFi and all the ports you'd expect. For $329.99, you can move up to Intel processor, 4GB RAM and 500GB with a Samsung Series 3 laptop. At my local store, boxes fill the main aisle adjacent to the tablets. Meanwhile, Best Buy tucks expensive Ultrabooks further back, in a smaller side-isle display area almost anyone could miss.

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Microsoft is right to expand Surface RT availability -- too bad about timing

Surface RT in Microsoft Store

Microsoft's plans to greatly expand Surface RT sales to third-party retailers accomplishes two things. One: Rebuts unfounded rumors that the tablet sells poorly or that the company has cut fab orders by half. Two: Makes the tablet available in enough places to be truly successful. Honestly, I am so fraking sick of so-called professional blogs (and some news sites) writing rumor stories based on a single source -- or worse using another site's report based on unnamed source(s).

Just a week ago, I explained why "Surface RT sales are probably quite good, you just don't know it". In a number-crunching analysis you shouldn't have missed, I refuted pundit claims sales are weak by looking from the perspective of actual distribution, which isn't much through 66 North American company shops or Microsoft Store online in seven countries. If Surface has any problem, it's limited distribution. Too bad the company waited so late in the holiday season to expand Surface RT availability.

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Best Windows 8 apps this week

steam-launcher

Sixth in a series. Every seven days we look at some of the best new app releases for Windows 8. This week's releases include Amazon and Nascar official applications, as well as a selection of mostly media-orientated offerings.

Microsoft has added a top-paid category to select localized stores that displays top-rated paid applications. It is likely that this will be rolled out eventually to all stores.

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Google, bring back Nexus Q

Nexus Q set-top ball?

Nexus devices are largely sold out this holiday season. Supply can't meet demand, particularly the new smartphone. But one Google gadget is missing altogether, pulled before official sales started. I've got Nexus Q, and you should be able to have one, too. The entertainment device is quirky, but I like it. Surely there is stock sitting around in some warehouse somewhere. Sell it out, Google. Give geeks something else to clamor for and recover some of the development and manufacturing costs.

The sphere-shaped device is a remarkable product, and changes fundamental concepts about digitally-delivered entertainment. Users stream music or movies from the cloud, using Android smartphone or tablet as remote control. The approach solves a fundamental end-user problem with digital content: Simple sharing.

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Americans shift shopping to smartphones and tablets

50 percent sale

US consumers love to use cloud-connected mobile devices to enhance their shopping experience -- surely something more than a few of you do now that holidays are here. Perhaps least surprising is the number of Americans using smartphones to find local stores -- 78 percent, says Nielsen. That's good news for Google Now, standard browser search services or even Apple's Siri. Sixty-three percent of shoppers check prices in the store. Hey, I do that all the time. Place orders, too. Can you say Amazon?

More Americans use tablets to research items than smartphones (68 percent to 61 percent) or to read reviews of recent or future purchases (53 percent to 45 percent). Forty-eight percent of tablet owners purchase digital items and 43 percent physical goods from their devices. Mea culpa, I do both.

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Holiday Android tablet sales surge as selling prices plummet

Santa Android

Analysts continue to crunch Black Friday numbers, and NPD has fresh data out today on several consumer electronics categories, including Android tablets. The good news: sales at US retail are up 177 percent from the same period last year. Revenue: 91 percent. However, average selling prices are way down -- to $151 from $219 a year ago.

The sales figures do not include Kindle Fire, which likely would lift ASPs, as the lowest-priced model sells for $159, which is higher, and new models range from $199 to $499. However, a $129-promotional price days later likely drove down overall selling prices. Right now, that data isn't available.

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Windows 8 is a disaster

Titanic sinking

Quick, someone add "Nearer My God to Thee" to Steve Ballmer's Xbox Music queue. Microsoft's CEO has a real problem -- well, at least his OEM partners. Simply stated: US Windows PC sales still suck and got absolutely no lift from Windows 8's release. So much for 40 million licenses sold in the first month (and we know it really was longer, since license sales to businesses started in August). Then there is increasing context for Windows chief Steven Sinofsky's sudden departure. The new operating system sinks like Windows Vista. Cue the violins.

New Windows version is supposed to lift PC sales, but they're down 21 percent since the October 26 launch. Notebook sales slumped 24 percent and desktops 9 percent, for the same time period a year ago. "Clearly Windows 8 did not prove to be the impetus for a sales turnaround some had hoped for", Stephen Baker, NPD's vice president of industry analysis, says.

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I hate Cyber Monday but love good deals

pig shopping

Over the weekend, my daughter asked: "Have you heard of Cyber Monday?" I thought but didn't say: "Have you been living under a rock?" She's 18 and a shopaholic. How is it she only just learned about this dreadful day?

I despise the Monday after Thanksgiving, mostly because it's an artificial retail construct created during my adulthood. I'm too young for Black Friday. But I remember when suddenly the Amazons of the world added one more day to Black Friday weekend, and greedy analysts looking to sell clients new services promoted the concept. Supposedly, Shop.org coined the term eight years ago. Is that all? It seems so much longer.

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Nexus 4 is still sold out

Nexus 4

That's not the headline I hoped to write this Black Friday. Having used iPhone 5 and Nexus 4, I easily recommend the LG-made Android over the Apple. There simply is no comparison in terms of overall user experience. I'll go into detail in my comparative review, which I'm writing now (in another browser tab). Nexus 4 should be deal of the day -- even full price. Not that you can pay the price. It's simply abominable that Google has none to sell; T-Mobile is sold out, too.

Trust me, if there was even whiff of supply, Nexus 4 sales page would read "ships soon" rather than "out of stock". The smartphone's Black Friday absence suggests deep shortage, unless someone at the top of Google's retail supply chain thinks Cyber Monday is better day to bring back the smartphone. Absolutely not. Because over the next three days, some buyers wanting Nexus 4 will take a hot deal on some other handset.

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Google is red face ahead of Black Friday

Out of Stock

Some advice to Google: If you launch exciting new products right before the holidays, it's a good idea to have them to sell. Not only are new Nexus devices sold out, so are new Chromebooks. Worse, they're not available in stores that stock them. Ah, yeah, what a brilliant way to push a new product category to the masses: Look, but you can't buy.

The new $199 Acer and $249 Samsung Chromebooks are on display in 500 Best Buys, and Google staffs sales specialists, who are there during store hours and are contracted through the end of the year. But the search and information giant can't stock Chromebooks. Like Amazon and Google Play, the Samsung Chromebook is sold out (the new Acer model is still available from Google today but not yet stocked by Amazon). Units coming into Best Buy are generally already claimed from online orders. Even the few returns, available as open-box purchases, sell within a couple hours. Google pays sales staff to educate potential buyers, who leave stores empty-handed.

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Ho! Ho! Ho! Amazon Santa app checks your digital wishlist

Amazon Santa

Thanksgiving may still be a couple of weeks away, but web retailing giant Amazon is already in the holiday spirit. Last week the retailer introduced its Black Friday store and now trots out the Amazon Santa app. Yes, Kris Kringel has finally moved into the digital age with his very own app. Now you don't have to worry if that old fashioned hand-written letter will arrive at the North Pole in time, just send the old man a digital wishlist.

These days our kids are very tech-savvy and snail mail is becoming somewhat of a memory. So why not set little Johnny or Jane up with a way to convey gift wishes in a manner that is understood by their generation? That's where Amazon steps in to fill the void. Amazon Santa will let you sign into your account, then you can allow your children to start browsing the store and creating their wish lists. While they think their lists will be forwarded safely into Santa's hands, you can browse for gift ideas and even share with family members who are wondering what to purchase.

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LG's Nexus 4 spotted outside of Google Play with EUR599 pricetag

Nexus 4

One of the main perks in buying a Google Nexus 4 is its attractive price. Sure, it doesn't have LTE, but it is no less of a compelling product in LTE's absence. As it turns out, the smartphone might also carry a different price tag outside of the Google Play Store.

The Phone House, which is a retailer based in Spain, gave some details concerning the local availability and price of the LG-made Nexus 4. In the Google Play Store the device retails for EUR299 for the 8GB version and EUR349 for the 16GB one, but according to The Phone House, LG's suggested retail price is actually EUR599.

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