Articles about Mobile

The growth of mobile workforces means that employees are often reliant on data that's stored outside the protection of the normal IT infrastructure.

With global data breaches having an average cost of $3.5 million, according to a study by the Ponemon Institute, due to lost or unrecoverable data on employee devices, organizations are beginning to embrace centrally managed platforms that can be used to address data protection, collaboration, regulatory, and eDiscovery requirements in a secure manner.

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50 percent more messages are now sent using WhatsApp when compared to texts, threatening to kill off SMS communications entirely. CEO of the mobile messaging app Jan Koum announced record results last week, demonstrating the platform’s continued growth.

WhatsApp now boasts 700 million monthly active users and processes 30 billion messages a day, or 347,222 every second. Meanwhile, the already sizeable gap in popularity between WhatsApp and texting is set to increase, with the latter experiencing declining usage figures since 2011.

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No matter how effective a business is at selling products or services it's the quality of customer service that often determines how consumers feel about it.

A new report from research company Gartner looks at the importance of mobile customer service and how it will need to adapt in the future.

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Three weeks ago I asked "What tech changed your life in 2014?" You answered here and on Google+. As the new year starts, I wonder what will make all our lives better. Apple Watch? I doubt it. Shake me awake from the nightmare if the wearable isn't the most successful flop of 2015. Windows 10? Skipping nine is a good sign, but is giving users more of what they don't want to let go life changing? Eh, no.

At the precipice of looking ahead, this is a last look behind. Once Consumer Electronics Show leaks and early announcements rush the InterWebs, all eyes will turn forward -- blind to what many people have, focusing on what they want instead. That's because "aspiration" is the defining word of the technology era, and the promise if you buy newfangled This or That your life will be better for it. Sometimes the promise is true, but too often not, which is why I asked the important question three weeks ago.

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Looking back on this last day of the year, I wonder how my daily tech changed so much since the first. On Jan. 1, 2014, my core computing comprised Chromebook, Nexus tablet, and Nexus smartphone. Midyear, I switched out to all Microsoft—buying Surface Pro 3 and Nokia Lumia Icon. While commendable the effort, Windows poorly fit my lifestyle. Today, I'm all Apple—13-inch MacBook Pro Retina Display with 512GB SSD, iPhone 6 128GB, and iPad Air 128GB. I can't imagine using anything else.

Following the lead of my BetaNews colleagues Mihaita Bamburic, Ian Barker, Alan Buckingham, Brian Fagioli, and Wayne Williams, I review my year in tech, and unlike 2013 focus on products that released during the year. I present my 2014 personal tech alphabetically, from company name, rather than order of importance—because they all matter. Note: While the list looks like four, it's five because the first is two combined.

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You lazy son of a bitch. It's Sunday, Christmas is Thursday, and you still haven't started shopping for gifts? Don't worry, we've got your ass covered with a quick, down-and-dirty gift bonanza. It's an eclectic mix because we have the attention spans of mice intoxicated by coffee and Krispy Kremes.

Lucky you. Many U.S. online shops grub for dollars by offering last-minute, free one-day shipping. Ha! There are some rewards waiting until Santa attaches reindeer to the sleigh. Read fast, because some of these are deals that won't last -- and when we say this grab bag is random, we mean it.

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A little over a year ago, Facebook introduced videos that play automatically. If a report from AdWeek is correct, it looks as though others thought that this was a great idea because Twitter is reportedly considering implementing the same feature. As this is a report that appeared in AdWeek, it should be clear that one of the most likely reasons for introducing the feature would be to increase the visibility of ads.

Just as with Facebook, the concern here is that -- as well as being considered by many as an invasion of, if not privacy, then virtual personal space -- it will lead to an unwanted increase in data usage.

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It takes a brave man to make technology predictions in this day and age. Well, never one to shirk a challenge, I’ve been looking into my crystal ball, and with 2015 looming large, I’m putting my head above the parapet to make my top ten mobile predictions for the next 12 months.

Every year, competition in the smartphone space becomes more intense than ever. But we have reached a tipping point. Even the big guns, such as Samsung, are under massive pressure. All vendors will be looking for a killer new differentiator and this means things can (and probably will) get crazy. So, expect to see some wacky concepts making it to the front line of vendor’s product offerings.

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Benedict Evans recently wrote an insightful piece exploring new questions for the mobile industry. Among the five questions he brought up, I believe that the evolution of interaction models and messaging will end up being the most important.

I don't have anything to add there as think Benedict's analysis here was excellent. However, I do think that three of his questions could benefit from deeper analysis. I also think that he may have missed a crucial question brought on by the scale of the mobile industry.

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Xiaomi has enjoyed great success in its home market of China, becoming the largest vendor in the country in Q2 2014, beating Samsung for the title. The company also was the third-largest smartphone maker worldwide in Q3 2014. And things appear to only be looking up for Xiaomi, with shipments expected to grow at a still rapid pace.

One of the reasons why Xiaomi has managed to reach the top spot in its home country is the permissive local legal system, in relation to patents. The company hasn't really been challenged locally by any of the big non-Chinese players, as quite likely any suits filed against it for patent infringement would be lost by the plaintiffs. Western companies have been dealing with this problem for (too) many years. However, as Xiaomi expands into India, it has to deal with a different legal system, one which just sided with Ericsson in a case of patent infringement. The outcome?

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According to figures from Grand View Research the mobile wallet market is set to reach more than 1,400 million users by 2020.

But a new report by customer engagement specialist PunchTab shows that so far mobile payments are still the preserve of the early adopter.

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Ads are hard to avoid at the best of times, but it has a tendency to get a little worse in the run-up to Christmas. Advertising has become increasingly prolific on social networks, and this is certainly true of Facebook. As we enter the holiday season, Facebook is providing advertisers with advice that will enable them to deliver finely-tuned ads at highly specific sets of users.

If you picked yourself up a new tablet in the Black Friday or Cyber Monday sales, Facebook makes it possible for advertisers to pick you out of the masses. The social network is not only rolling out a couple of new features to help with targeted advertising, but also providing tips for more successful campaigns.

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It's that time of year when industry analysts like to start rolling out their predictions for the year ahead. One of the first out of the blocks is technology research specialist Ovum with a new report on enterprise mobility.

Up to now mobility has been driven by the consumer market with employees demanding to use their own devices in the workplace. Among Ovum's predictions are that this will continue to lead to a 'mobility mismatch' where employee demand isn't matched by IT department's ability to deliver.

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It used to be that you'd buy a new PC or laptop and have to spend the first hour or so removing all of the crap that the manufacturer had installed. The same idea carried across to mobile phones, particularly in the case of Android handsets, but the key difference is that -- at least without rooting -- many carrier apps can be all but impossible to remove. Now, thanks to "post-loading" the problem is about to get worse.

As the term suggests, post-loading makes it possible for a carrier to push apps to handsets and install them secretly. This is all thanks to Digital Turbine's Ignite system, and the likes of Vodafone, Verizon, T-Mobile and more are listed as clients. Of course, it's all about money or, as Digital Turbine puts it, "maximizing the efficiency of pre and post loading applications on smartphones for more advertising revenue".

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The countdown to the end of 2014 is now underway. With less than a month until the arrival of 2015, Microsoft -- specifically Microsoft Lumia -- wants to help anyone making a New Year's resolution to stick to their goals. The idea is simple. Research shows that people are more likely to hold their resolve if they make a public pledge of their intentions. With this in mind, the #MakeItHappen encourages anyone with a goal for 2015 to announce it.

But more than just giving you a public place to announce what you would like for the New Year, Microsoft is also selecting one person a day throughout December and will help them complete their unfulfilled resolutions from 2014.

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