Articles about Surface

If you live outside of the US and Canada, you might have been wondering when -- or indeed if -- Microsoft's flagship Surface Pro tablet was going to appear in your part of the world.

It’s been all quiet on the Surface front for a while. Microsoft announced back in February that it would be broadening the availability of the RT version of its tablet, introducing it into 13 more European countries, but since then we haven’t had any other real news. That’s all about to change though, as Microsoft has finally delivered an update regarding worldwide availability for its Windows 8 Pro powered device.

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Today, after the closing bell, Microsoft revealed what might be the closest-watched quarterly results in 11 years. Fiscal third quarter, like the one in 2002, marks a time of record-low PC shipments, with blame falling on the newest operating system. In recent weeks, every idiot arm-chair pundit imaginable has taken to the web to proclaim Windows 8 a failure and prophesying Microsoft's doom.  Not so fast. This company is still a money machine.

For fiscal Q3, ended March 31, Microsoft revenue reached $20.49 billion. Operating income: $7.61 billion and net income was $6.06 billion, or 72 cents a share.

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Well, well, perhaps Windows 8 isn't cause for all the PC market's woes, as IDC strongly stated yesterday. Gartner's first-quarter assessment is grim but no reaper. The analyst firm lays blame partly on consumers unwillingness to pay more for touchscreen models and asserts that the business market actually grows. Also, the firms released contradictory data, with Apple showing glaring and shocking differences.

Mikako Kitagawa, Gartner principal analyst, doesn't blame Windows 8: "Consumers are migrating content consumption from PCs to other connected devices, such as tablets and smartphones". The first factor pulling down PC shipments, which by Gartner estimates fell 11.2 percent globally during Q1, is tablet competition, then. Not Windows 8.

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If you surveyed the different directions K-12 school districts take in the United States, you'd find nothing less than a hodgepodge of technologies. The mess that was known as "Novell Hell" universally bows down to a diverse array of technologies including Active Directory, campus-wide Wi-Fi, iPads, Chromebooks, and a little bit of everything else in between. While it's reassuring that most districts I'm in discussions with are moving to cloud-based Google Apps or Office 365 for their email, the end-user device side of things is murkier.

I'm not going to call myself an expert in K-12 technology and policy, but seeing that I spent the last four years supporting and training users' technology needs at my former high school district, I've got good experience understanding the issues affecting teachers and students alike. After attending educational tech conferences year after year, the common consensus stands: everyone in education knows where they want to be, but the paths some of them take to get there are muddled with too much idealism and not enough realism.

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That's the question on my mind today, as an executive from yet another PC manufacturer disses the operating system. Yesterday, Jun Dong-soo, who heads Samsung’s memory chip operation, told Korea Times: "Windows 8 system is no better than the previous Windows Vista platform". Remember, Microsoft gave developers Samsung slates in autumn 2008 to test Windows 8. Samsung shipped touchscreen models for the previous operating system, when few other OEMs did. So the slap is no small one, and worse: "MS’s rollout of its Windows Surface tablet is seeing lackluster demand", Dong-soo asserts.

I don't agree with him, by the way. On Monday I explained: "How I came to love Windows again". Two words: Surface Pro. I find Windows 8 to be remarkably efficient and fun to use on the touchscreen tablet convertible. Modern UI really is modern, trendsetting. But I'll be first to concede that users won't get the same kind of experience using just mouse and keyboard. Touch changes everything.

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The biggest problem with Microsoft Surface is you probably can't buy it. The model running Windows RT is available in just 20 countries, and Pro even fewer (say, how do you like them Canada and United States). Today, Microsoft promised expansion into new geographies starting in late March, and, get this, taking several months. I can't imagine why tell us all now, other than perhaps to remind everyone that Surface exists and to keep those wanting one hanging on instead of buying something else.

Surface RT is currently available online or in stores: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, Hong Kong, Ireland, Italy, Luxembourg, the Netherlands, Norway, Portugal, Spain, Sweden and Switzerland, United Kingdom and United States. Microsoft added 13 on February 14. The months long expansion will bring the tablet to Japan, Mexico, New Zealand, Russia, Singapore and Taiwan.

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When Windows 8 launched on October 26 2012, the Windows Store had an estimated 9,000 apps available to purchase or download. Today, according to the excellent MetroStore Scanner, that figure has risen to 43,083 worldwide, of which 28,904 are available in the US store, and 26,385 in the UK one.

The biggest problem with the Windows Store is not the overall number of apps -- in four months it’s seen reasonable growth although the number of new weekly additions has slowed -- the issue is more with quality. While there’s no shortage of third-party apps, many of which are very good, you can’t help but notice how many big names are absent.

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Yesterday, I spent about 45 minutes at Microsoft Store San Diego, which was busy -- sight not seen since Kinect's November 2010 launch. Shoppers came to see Surface, and there were lots of questions and explorations of both tablets, although clearly Pro was the draw. Unfortunately, only the 64GB model is in stock, which somewhat muted sales, or so I observed.

If Surface is a failure, as so many bigmouths on the InterWebs claim, what company wouldn't want one like this? There are many measures of success in retail, and just getting people in the door is one of them. Once inside, shoppers may buy something, or walk out feeling better about the brand, leading to sales of something else later on. "Jesus! Can you believe that Microsoft? Baby, you shop here for my birthday!"

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Fifteen days using Surface Pro as my primary PC, I must say that I really, really like the tablet. Windows 8, the same. Ditto for Bing and Internet Explorer. I'm no stranger to using Microsoft products or services. But I am new to them being presented and consumed the way the company intends. The experience is refreshing and exhilarating, yet depressing. Who will know, with so much attention going to Android and iOS devices, or nimbler competitors offering more compelling products or services at faster pace?

Microsoft's problems aren't new, and that is the problem. This morning I reread my December 2009 post: "Microsoft isn't losing its consumer edge, it was game over long ago". I'm disturbed how little has changed, so much that, except for the lead paragraph, I could repost with new headline and the content would still be relevant. I will lift some parts here, as I offer, for the umpteenth time, remedies to Microsoft's woes.

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After Microsoft cancelled the Surface Pro launch event in New York City due to bad weather, the software giant announced that starting Valentine's Day it would be expanding the Surface RT availability in 13 more European countries. And, as promised, the Windows RT-powered tablet has made its way onto the old continent, likely disrupting a few romantic plans in the process.

Surface RT fans in Austria, Belgium, Denmark, Finland, Ireland, Italy, Luxembourg, the Netherlands, Norway, Portugal, Spain, Sweden and Switzerland can now purchase the tablet from various local retailers or directly from Microsoft Store, depending on the market. Pricing is consistent among countries where Euro is used, ranging between EUR479 and EUR487 for the entry-level Surface RT in 32GB trim (without the Touch Cover keyboard).

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First in a series. I have loved many computers and gadgets over the years. They typically share two things in common: Initial "Wow" reaction and improved experience the longer used. Microsoft Surface Pro gets the first, but more time is needed on the second. February 14 marks my fourteenth day using the tablet.

Too often tech vendors put too much emphasis on features while missing something more fundamental: Joy. How do you feel using the product. Does it make your life better? Are you happier for using the thing? Design -- how a product looks and the interaction with it -- is paramount. Apple products, for example, are pretty for a reason. On this Valentine's Day, after two weeks with Surface Pro, love is appropriate topic. Because the tablet makes me feel good.

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Valentine's Day is all about romance, but whom -- or what -- do you really love? The stereotypical geek fawns over his or her gadgets and spends hours on PC (smartphone or tablet) instead of being with family or friends. Surely that describes you, and me, for that matter.

On this day of Cupid's arrows, I confess where they struck gadgets and other goodies and bound us in everlasting love. Take my wife, please, but leave my tech toys. She'll understand -- ah, right?

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It's a wild week for Microsoft's Surface Pro team. There was the big release, with lines forming at Microsoft stores, reviews being posted all over the web and then news the tablet sold out at all locations. Not too much can be read into the latter at this point -- we do not know how much stock was actually available.

More are coming. In an overnight announcement, the Surface team lets everyone know that Microsoft is "shipping additional units of the 64GB SKU to Best Buy, Staples and Microsoft Store now. We are shipping 128GB SKU later this week to retailers, with some units available by the end of the week. Our priority (and that of our retail partners) is to fulfill orders from customers who made a reservation first. Canada is following a similar timeline but may take an extra few days to start arriving".

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There has been a lot of news recently about Surface Pro. The new tablet made quite a splash over the weekend, but the jury still is out about the real success of the launch. However, Bluestacks is interested enough to bring its wares to the new platform and carry 750,000 Android apps along.

That may sound like a nice gesture towards Microsoft, but it also represents somewhat of a dig at the company. In fact, the website launched by Bluestacks is titled Get your Apps Back. The site even has a headline -- Missing your apps on Windows 8? While a dig at the lack of apps proliferating the new Windows Store, it is also a nice little bonus for Surface Pro early-adopters and other Windows 8 users.

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If, like my colleague Joe Wilcox, you’ve already been lucky enough to get your hands on Microsoft’s new Surface PC, or you’re thinking of buying it in either the Windows 8 Pro or RT editions (and a stunning 45 percent of you say you'll be purchasing the former), you’ll want to download the new getting started guide immediately.

The official PDF manual from Microsoft Press is 68 pages long (1.35MB) and starts by introducing the device and explaining the differences between Surface RT and Pro, and also lists the accessories available to buy, before guiding readers through the setup process.

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