More problems surface with the buggy Windows 10 October 2018 Update


As you know by now, Microsoft was forced to put the Windows 10 October 2018 Update on ice following reports that it was deleting user files. What made the problem even worse was Insiders had reported that issue to Microsoft months ago, but the software giant failed to address it.
While the feature update is back in testing, non-Insiders have been discovering additional problems with it. First up, if you use the built-in zip tool to extract a file to a folder where a version of that file already exists (even if it has different data), nothing will actually happen.
Leaked memo shows high return rate for Surface devices, and Microsoft's image-improvement plans


When Consumer Reports announced that it was dropping its "recommended" status from Surface devices, Microsoft was quick to defend itself. While the software giant disagreed with the move, saying it doesn't believe the "findings accurately reflect Surface owners' true experiences or capture the performance and reliability improvements made with every Surface generation," a leaked internal memo shows high return rates for Surface Pro 4 and Surface Book.
While it's certainly true that return rates have dropped over time, the information contained in the memo goes some way to explaining the decision taken by Consumer Reports. The memo also shows that Microsoft is ready to communicate with the ratings group and encourage it to "reverse [its] findings." The company is prepared to go on the offensive to defend its reputation.
Surface Plus Program is Microsoft's new financing scheme


If you need a Windows 10 computer, you can't go wrong with a Surface. Slowly but surely, Microsoft diversified its offerings, which now includes a tablet, two laptops, and an all-in-one-desktop. In other words, the Windows-maker recognized that one size does not fit all. Regardless of your needs, you can probably find a Surface that makes you happy.
The problem? These Surface computers are expensive. Actually, they can be very costly -- especially with top specifications. If you find yourself wanting one of these computers, but don't have any money in savings, I have good news. Today, Microsoft launches the Surface Plus Program for both consumers and businesses. This program essentially loans you the money, with a possible zero percent interest rate, to buy a Surface. Zero percent essentially means "free money," making it a wise alternative to high-interest credit cards.
Microsoft releases Windows 10 S recovery images for Surface Laptop allowing downgrades from Windows 10 Pro


With the Surface Laptop, Microsoft is testing the water with Windows 10 S, its cut-down version of Windows 10. For those who find they can't live with the restrictions the operating system imposes on them, there is the possibility of upgrading to Windows 10 Pro -- but Microsoft warns that this is a one-way, irreversible process.
Except it's not, of course. While it's not possible to "uninstall" Windows 10 Pro and downgrade to Windows 10 S, there's nothing to stop you from restoring your computer to its factory state -- something that Microsoft has just made a great deal easier by releasing the recovery images for Windows 10 S version 1703.
I chose MacBook Pro with Touch Bar over Surface Book


Water smacked the windshield -- a torrent of heavy droplets -- as my wife struggled to feed money into the tollbooth machine. Pelting rain is uncommon during November in San Diego, but we had purpose for driving 36 km through the downpour to Chula Vista and the Otay Ranch Apple Store, where I had never been before. The shop was the only one around that had the 15.4-inch MacBook Pro with Touch Bar in stock.
Eleven days earlier, Nov. 15, 2016, I received the 13.3-inch model that was ordered on October 27th. While first impressions were wow, the laptop felt slow compared to my previous MBP, and the battery drained in about half the time as specs stated. I worried that Apple produced a defective unit. No store in the area had the smaller laptop in stock, should I want to take advantage of the 14-day return policy. Deadline approached, so I considered as alternative my first 15-incher in more than a decade, tempted in part by quad-core processor and discreet graphics.
Microsoft: Surface just enjoyed its most successful month ever, thanks to the new Apple MacBook Pro


Microsoft likes to compare its Surface range with the MacBook Pro at any given opportunity, even though the two products are very different.
November, according to Microsoft, was the best month ever for consumer Surface sales, and the software giant is gleefully claiming that disappointment with the new MacBook Pro is part of the reason behind the surge. But is it? Really?
Microsoft Surface Book i7 vs Apple MacBook Pro 2016: Which new laptop should you choose?


Last Wednesday, Microsoft revealed, among other things, an updated Surface Book. The following day, Apple introduced a new MacBook Pro. Both devices look great, sport powerful innards and come with a suitably high price tag.
Which you go for will likely depend on whether you’re a fan of Microsoft or Apple, but if you’re not firmly entrenched in either camp, and need a little guidance to decide which laptop to go for, here are all the details you need.
Surface Dial accessory is all about productivity and control


Alongside an updated Surface Book and the all-new Surface Studio, at its event today Microsoft also presented an interesting accessory for its Surface line that is designed to help users be more productive while using their device -- and make it easier to control.
It's called Surface Dial and what it does is enable Surface Studio, Surface Book and Surface Pro 4 adopters to handle content, access various and functions, and use various features on their device. But how does it work exactly?
Microsoft Surface and Huawei MateBook are bullying Apple iPad Pro in Windows 10 video


There is no place for bullying in the world. Schools around the country are teaching this important lesson. When one person is mean to another, that is very bad. When two people join forces to bully someone, it can be even worse -- it is hard to stand up for yourself when you are outnumbered.
When Microsoft ran mean-spirited advertisements against Apple's MacBook, my colleague Mark Wilson took umbrage, calling the ads 'childish and imbecilic'. Today, in an all-new ad, Huawei MateBook is joining the Surface Pro in the Apple-bashing. The personified versions of two Windows 10 tablets come across as bullies, belittling Apple's iPad Pro.
Apple's iPad Pro beats Microsoft's Surface... again


The tablet market has seen better days. In the first quarter of 2016 shipments totaled just 39.6 million units, which represents a 14.7 percent decline year-over-year. However, while the market is shrinking there is a category of slates which is gaining more interest from consumers.
That category is made up of so-called detachable tablets. Microsoft basically created it with the original Surface and Surface Pro four years ago, but now it is Apple which is reaping the benefits of its rival's efforts with the iPad Pro line. In fact, this is the second straight quarter when iPad Pro obliterates the Surface line.
Microsoft 'Project Rigel' delivers Skype Meeting without Surface Hub -- Logitech is on board


Video conferencing and remote collaboration are hugely important for modern businesses. As more and more employees choose to work from home or at off-site locations, it is imperative that they can interface in a meaningful way. Conference calls and email just won't cut it.
While Microsoft's forthcoming Surface Hub looks great, let's be honest -- it will be expensive and could be a hard sell to company decision makers. Small businesses in particular could be priced-out of that hardware. Today, Microsoft announces Project Rigel -- a way to deliver a similar Skype Meeting-based experience, as shown on Surface Hub, but without the super-expensive hardware.
If Apple iPad Pro is a failure, why did it beat Microsoft Surface in sales?


For a while, it seemed like everything Apple touched turned to gold. iPod, iPhone, iPad -- all changed the computing landscape. Unfortunately, the more recent products such as the Apple Watch and iPad Pro were viewed by many pundits to be weak. Heck, some have called the iPad Pro a failure.
But what if iPad Pro wasn't a failure? What if those pundits were wrong? Microsoft's Surface line has been viewed as a success -- part of the company's turnaround story. With that said, would you be surprised if I told you that the iPad Pro significantly beat the Surface during the holidays? Well, it is true. The perception of weak iPad Pro sales was exactly that -- perception only. The reality is, iPad Pro destroyed Surface in Q415.
Major university goes all-in on iPad Pro -- shuns Microsoft Surface


The original iPad is one of the most disruptive products in the history of personal computing. Its popularity caused the entire industry to shift -- it made Microsoft go bonkers with Windows 8 (retrofitting a touch UI to a mouse and keyboard OS), while countless manufacturers tried to copy it with Android. Yes, many have tried to duplicate the magic, but ultimately, nothing has ever truly matched it.
The iPad Pro, however, has not seen the same consumer interest, and for good reason -- its not intended for personal use (although it can be). Actually, the "Pro" moniker seems to be quite intentional; it is more appropriate for things such as business and education. Speaking of the latter, today, Lynn University announces that it is giving an iPad Pro to all undergraduate students and some members of faculty. Unfortunately for Microsoft, its Surface line was not chosen.
Samsung takes aim at Surface and iPad Pro with Windows 10-powered Galaxy TabPro S


Many people decry Samsung's design choices for copying Apple. As much as I love Samsung products -- the company makes great phones, washing machines, televisions and more -- I cannot defend against those claims. With that said, if you are going to borrow design philosophies from any company, Apple is a good choice.
Today, Samsung announces the Galaxy TabPro S -- a large tablet that is reminiscent of both Apple's iPad Pro and Microsoft's Surface line. The company had previously released the Galaxy Tab Pro, but that large tablet ran Android and was a dud with consumers. This time, the "S" variant runs full Windows 10, like the Surface, but with no kickstand and a keyboard a bit more like the iPad Pro in its connectivity. Obviously, the trackpad and key-type is more Microsoft than Apple. Regardless of design inspiration, it looks like a winner.
Chuwi Hi12 is a promising budget Surface-like tablet running Windows 10 and Android


Chuwi might not be a name that you're particularly familiar with (or have even heard of at all), but the Chinese company has some interesting hardware on the way in 2016. Can’t decide between a Windows 10 tablet, or one running Android? Chuwi Hi12 offers the ability to boot between Windows 10 and Android.
With more than a hint of iPad aesthetics, the Hi12 blends the worlds of Microsoft's and Google's operating system to create a budget version of the Surface with an Android bolt-on. As this is a tablet running both Android and Windows, it's no surprise that there's a Cherry Trail processor on hand to keep things ticking over.
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