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Toshiba has finally confirmed it will be selling its troubled chip unit to Bain Capital in a deal worth $18 billion.

As revealed by Reuters, the deal, the equivalent to two trillion yen, brings an end to a prolonged bidding process which has lasted around eight months, and seen Toshiba flirt with a number of major organizations as it looked to offload its memory chip division.

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Whether you are an established brand or a fledgling startup, there are a number of things to consider as you prepare to launch a new (or your first) product or service -- from creating buzz and designing attractive packaging, to running tests and staking out the competition. It goes without saying that your customers are central to the success of your product, but many business and marketing leaders fail to turn their critical eye inward and acknowledge the pivotal role customer service representatives play in the lead up and aftermath of your launch.

Across industries, customer expectations are only continuing to grow. Reports show that by 2020, customer experience (CX) will overtake price and product as the key brand differentiator, which means that brands need to set the bar higher in terms of their own customer experience programs -- or else, they risk losing their competitive advantage.

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If you are like me, your laptop doubles as a desktop. With notebooks being so powerful nowadays, it is often wasteful to have a dedicated desktop too. Yeah, if you are a gamer or have some hardcore video editing needs, for instance, a tower may serve you well. For everyone else, however, a laptop connected to a monitor is probably more than enough.

With a quality docking station or dock, such as the excellent OWC Thunderbolt 3 Dock for Apple MacBook Pro, a single cable can charge your laptop and connect all of your accessories. Unfortunately, with this type of a solution, there is nowhere to put the laptop. In other words, the laptop just sits on the desk, taking up room, while also being vulnerable to spills. A stand can solve these issues, and today, Satechi unveils an all-new absolutely beautiful vertical variant.

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Armis Lab, the Internet of Things security firm, has revealed details of BlueBorne, a Bluetooth vulnerability that affects millions of iOS and Android smartphones, IoT devices, and Windows and Linux systems. In all, 5.3 billion devices are believed to be at risk.

The BlueBorne attack makes it possible for an attacker to spread malware or take control of nearby devices. What's particularly concerning is that for an attack to be successful, there is no need for device pairing, or even for a target device to be in discoverable mode. There's also no need for any sort of interaction by the victim -- everything can happen completely silently in the background.

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Today, we are in the world wherein mobile apps have dominated the market. A mobile app development software and mobile apps functions more like a bridge for forward-thinking organizations trying to create smarter devices that could boost each and every aspect of people’s lives. It could be said that mobile apps have created the foundation for the rise of the Internet of Things.

Developing a mobile application is not only a viable option for businesses to keep up with the rapid pace of competition but also provide convenience to people from all walks of life, wherever they may be located in the world. Already, the IoT has changed the face of developing mobile apps. In another decade, we could expect thousands of jobs in this space. However, to achieve the ultimate goal of making everyone’s lives easier, developers should first must go through the pains of creating infrastructure as well as platforms from the ground up.

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Featuring a massive edge-to-edge display and high-end internals, the Mi Mix was perhaps the most impressive smartphone that Xiaomi released last year. Things are no different with the newly-announced Mi Mix 2, which uses the same recipe in terms of design and performance, but packs everything in a more manageable package.

The Mi Mix 2 makes the transition to a 5.99-inch display with an 18:9 aspect ratio, which is substantially smaller than the 6.4-inch screen used on the original model. The "chin" is also smaller, by 12 percent, says Xiaomi. Overall, the smaller footprint should make it a more attractive proposition in today's market compared to its predecessor.

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With a couple of notable exceptions, Apple consistently ranks as the second largest smartphone manufacturer based on sales. It's something that we've become accustomed to. No other vendor, except Samsung, has managed to beat it.

Well, until now, that is. According to a new report from Counterpoint, Apple was overtaken by Huawei, which posted a very strong performance towards the second half of the year.

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If there's one thing that the release of a new version of Android highlights, it's Android's fragmentation problem. While iPhone users can be sure of receiving iOS upgrades for a number of years, it's more of a gamble when it comes to Google's mobile operating system.

The number of handsets that will receive an Oreo upgrade is relatively small, so the chances are that the answer to the question posed in the headline is "no". That said, there are many phones that will get the update to Android 8.0 -- so here's the list.

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The smartphone market has been a bit boring lately, but things are starting to heat up. Manufacturers are pushing the boundaries of design, as we see with the beautiful Essential Phone, Samsung Galaxy Note8, and leaks of the upcoming iPhone 8. Now is an exciting time to be buying a new smartphone.

The Moto Android smartphones have long been forward-thinking in design, and today, Lenovo unveils its latest such device, which runs version 7.1 of the operating system -- not Oreo. The "Moto X4," as it is called, features a 2.2 GHz octa-core Qualcomm Snapdragon 630 processor, 3GB of RAM, a 3,000mAh battery, 32GB of on-board storage (expandable with microSD), and a 5.2-inch 1080p display. It has a fingerprint reader for security and IP68-rated waterproofing too. It even features Amazon Alexa integration! Photographers will be excited for the upgraded cameras, including a new dual-lens rear shooter.

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It's been a while since Sony came up with a flagship smartphone I wanted to talk about. The new Xperia XZ1 is an interesting proposition in the high-end segment, mainly because it comes with the latest and greatest version of Android out of the box, less than two weeks after Google announced Oreo.

I expected Sony to be late to the party, but this time around it managed to get ahead of the likes of LG and Samsung, which is impressive. What is not is the fact that the Xperia XZ1, just like its smaller Xperia XZ1 Compact brother, looks very similar to the Xperia Z1 from four years ago.

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For a while, many Android device manufacturers were removing microSD card slots from their products. With the explosion of cloud storage, this sort of made sense. Not to mention, from a privacy perspective, removable storage can be seen as a weakness. Many consumers and tech reviewers spoke out against this trend, and, nowadays, plenty of Android smartphones continue to have expandable storage -- just look at the the Samsung Galaxy Note8 for example.

Today, SanDisk unveils a record-breaking microSDXC card. This new "Ultra" card features a massive 400GB capacity. Prior to it, the largest capacity for a microSD card was 256GB. This card will not only benefit Android users, but owners of other hardware too, such as cameras, drones, and more.

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The G6 is a nice high-end smartphone, but it cannot hold its own against Apple's next iPhone and Samsung's Galaxy S8. LG's new V30, however, might just have what it takes to level the playing field.

LG is well aware that it cannot win a battle against the heavyweights in this market if it does not bring its A game, which is why the V30 comes with everything that you expect a flagship to have in this part of 2017 -- and more. It's actually the first LG-made flagship in years that I would want to buy.

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Next month, Apple is expected to introduce a new smartphone -- probably a few new models, actually. What most folks are excited about, however, is the rumored "iPhone 8." There has been some speculation that it will be an extremely premium -- and expensive -- smartphone. Some leaked designs imply that it will have almost no bezels, while ditching the bottom physical home button and extending the screen to the very top, wrapping around the front camera and ear piece -- similar to the Essential Phone.

Based on the rumors, the iPhone 8 -- if that is even what it will be called -- could be narrower and taller than existing models, such as the iPhone 7 and 7 Plus. That's why I found myself quite excited while looking at a Tweeted picture of Tim Cook's pants today. In a Tweet Cook sent from a manufacturing plant, there is a bulge in his right pocket that is clearly an iPhone. But which model is it?

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With the Pixel and Pixel XL on the market for nearly a year and Android 8.0 Oreo launched this week, it will not be long until Google takes the wraps off the second-generation Pixel smartphones. Question is, when can we expect the big announcement to be made?

Considering that Android 8.0 Oreo arrived one year after its predecessor, it is likely that Google will wait until early-October to unveil the Pixel 2 and Pixel XL 2. Last year, that's when it announced the first-generation. And a tweet from famous leaker Evan Blass lends credence to this theory.

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The star of today is undoubtedly Galaxy Note8, but Samsung's new smartphone is not the only thing to get excited about. For those enrolled in Microsoft's Insiders program, there is a new Windows 10 build to install.

Microsoft just pushed out Preview Build 16273. This is just one day after releasing a new Windows Server Insider build. While the server build had literally zero new features, the new Windows 10 build does have some; there is a new font and emoji notifications. Unfortunately, the Insiders Program is getting quite confusing. Dona Sarkar tries to explain it all, but you might be left with smoke coming out of your ears. What was once a fun way to test early builds of Windows is beginning to get very convoluted.

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