Articles about Facebook

Leaked documents show how Facebook censors users, and reveal policies on sex, terrorism and hate

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At the moment, Facebook appears to be more concerned with keeping fake news out of users' news feeds and clamping down on clickbait and propaganda, but there has also been a lot of interest recently in how the social network moderates -- or censors -- content posted by its users. A leak of what has been dubbed The Facebook Files gives a fascinating insight into how the company moderates content, shedding light on just what its secret internal guidelines are.

Some of the rules are surprising -- livestream of self-harm, for instance, will not be censored, still images of animal abuse are fine -- others less so -- promotion of terrorism and terrorist groups is not permitted, ditto direct threats to someone's life (although the wording of the threat is important). With nearly 2 billion users, Facebook employs an incredibly small team of moderators, and the leaked documents show they have a very tough time.

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Facebook is finally doing something to make Messenger less of an unusable mess

The Facebook Messenger app for iOS and Android is an utter mess of ideas at the moment. The confused interface is all over the place and decidedly user unfriendly. All that is set to change, though, thanks to an update that rolls out this week.

The update brings a slightly updated look which makes navigation a little easier. Tabs help to keep things better organized so you can jump to where you want to be more easily. The changes do not go as far as letting you kill the endlessly irritating Messenger Day/Stories feature, but it does go some way to improving things.

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Facebook wants to keep headlines like this out of your News Feed

Facebook recently announced that it wants to do more to cut down on the amount of spam and clickbait that appears in users' News Feeds. Now the social networking company is putting the wheels in motion, working on updates that will help it to identify such content.

In the crosshairs are two different types of clickbait headline: those that exaggerate information, and those that leave out key pieces of information in a bid to get readers to click through. Facebook is also paying more attention to individual posts rather than focusing on the overall output of accounts and pages.

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Facebook hit with massive fine for providing misleading information about WhatsApp takeover

The European Commission has hit Facebook with a €110 million ($122 million) fine for "providing misleading information about WhatsApp takeover". The Commission previously expressed concern that the social media giant had not correctly communicated planned changes to its privacy policy.

The changes meant that Facebook was able to match data gathered from WhatsApp users to their Facebook account, even though the company said this was not the case. The "proportionate and deterrent fine on Facebook" is designed not only to punish Facebook, but also to send a message to other companies involved in mergers and acquisitions.

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Facebook partners with LGBTQ group for Messenger suicide support, and expands mental health tools

In the US, May is Mental Health Awareness Month, and Facebook is using this to raise awareness of the tools it offers for those in need of help. The social network says that it wants to help people connect with the help they need to promote good mental health and well-being.

The company is also expanding its suicide prevention tools -- something it has offered for a decade now -- by working with new partners. The latest addition to the fold is The Trevor Project to help offer support to LGBTQ youth, and Facebook also says that its overall arsenal of tools has been improved by advancements in technology.

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Facebook accused of stealing technology for Open Compute Project

Facebook is set for a potentially explosive legal case after the company was accused of stealing proprietary technology.

In a California district court, a judge has laid out a detailed timeline regarding the upcoming legal battle between Facebook and UK data center company BladeRoom over allegations that the social network stole the latter's server and rack technology for use in its own Open Compute Project.

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Updated BBC Privacy and Cookies Policy reveals targeted social advertising, and data sharing with TV Licensing

Just a few days ago, the BBC revealed that it was planning to introduce password checks for iPlayer users so it could ensure that a valid TV license is in place. Following on from this, the corporation has updated its Privacy and Cookies Policy.

The changes mean that personal information is shared with TV Licensing to check whether individuals have paid for a license. The BBC also says that it will use the personal data it collects to deliver "relevant advertising" on the likes of Facebook, Twitter and Instagram.

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Facebook cleans up News Feeds by reducing links to 'low quality', clickbait content

When it's not being accused of being used for propaganda or peddling fake news, Facebook is often criticized for being home to meaningless clickbait that exists only to generate ad revenue. As part of an on-going drive to make people's News Feeds more useful and pleasant to use, the social network is clamping down on what it refers to as "links to low-quality web page experiences."

Facebook wants to cut back on content that is "misleading, sensational and spammy" and links to web pages that contain "little substantive content and that is covered in disruptive, shocking or malicious ads." Starting right now, you should start to see fewer of these links.

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Facebook shuts down abortion group's page for 'promotion or encouragement of drug use'

Just yesterday we wrote about the repeated closure of an atheist Facebook group by the social network. Now, in a similar act that has more than a slight whiff of censorship to it, Facebook has "unpublished" the page of Women On Web, a group that puts women who live in places that have abortion restrictions in contact with doctors.

The doctors that women are connected with can provide them with abortion pills, and it seems that because of this the group, Women On Web, has been found by Facebook to be engaged in the "promotion or encouragement of drug use". The group describes itself as "a place for the pro-abortion rights, pro-choice, and reproductive justice communities to engage in discussion and share news."

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Atheist group claims Facebook keeps deleting its page

An atheist Facebook page with more than 1.6 million fans is being repeatedly deleted by the social network, claims the group behind it. Atheist Republic says that a coordinated campaign has resulted in the page being removed at least three times.

It is thought that Facebook’s automated removal process may be to blame, with algorithms taking the page offline after a series of reports. The page is used to actively criticize religion, and it is believed that an orchestrated fightback from religious groups is leading to its repeated automatic removal.

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Facebook uses newspaper ads to warn about fake news and gives tips to help spot it

Facebook's fight against fake news has been taken to the printed press. The social networking giant has taken out a series of ads in UK newspapers giving tips about how to spot fake news. The ad campaign comes as Brits prepare to go to the polls and vote in the snap General Election in a month's time.

The issue of fake news really came to prominence in the run up to the US election, and research has shown that Facebook has become a tool that is used as part of campaigning to spread propaganda. In addition to the print ads, Facebook has also closed down thousands of UK accounts and is also expanding its automated system for spotting fake news to the UK.

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Facebook to hire just 3,000 more people to moderate the content of its 1.9 billion users

There's been a lot of disturbing content on Facebook in recent weeks and months -- murders, rapes, assaults, shootings and more. After a fatal shooting was shared on the site, Facebook vowed to do more to combat this sort of material.

As the social network announced that it now has 1.9 billion users, it also announced that it is to employ an extra 3,000 people to help moderate content. This brings the company's total number of moderators to 7,500. Can this possibly be enough to manage the posts of nearly 2 billion people, and who on earth would want to be tasked with viewing some of the most gruesome content to determine whether or not it should be removed?

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Chrome extension Who Targets Me? reveals how Facebook is used for election propaganda

Social media is powerful, so it's really little wonder that the likes of Facebook are used for propaganda. We already know that advertising can be very carefully targeted for maximum impact, and this can prove important when it comes to getting across a political message.

With the UK on the verge of an early general election -- one that will be fought with Brexit and Scottish Independence looming large -- political campaigns are getting underway, including on Facebook. To help educate voters about how they are being besieged by political parties, a free Chrome extension called Who Targets Me? has been launched. It reveals just how personal information made available on the social network is used.

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Facebook Messenger rolls out Instant Games globally, with turn-based gameplay and bots

Facebook has been introducing games to its Messenger chat app for a while. It started with simple hidden gems like Chess, Basketball, and Soccer, and then added arcade games to the mix.

Today, the social networking giant begins to roll out Instant Games on Messenger globally, and for all users on both iOS and Android. But that’s not all.

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Facebook denies allowing advertisers to target people based on their emotional state

A leaked internal document shows that Facebook is capable of identifying people according to their emotional state. The document, seen by The Australian, shows how the social network can monitor users' posts and determine when they are feeling "stressed, defeated, overwhelmed, anxious, nervous, stupid, silly, useless, or a failure."

The leak pertains to Facebook's Australian office and suggests that algorithms can be used to detect "moments when young people need a confidence boost." It raises serious ethical questions about Facebook's capabilities, but the company denies it is doing anything wrong.

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