Articles about Privacy

It's difficult to deny Microsoft at least some of the limelight this week as the Build developer conference generated some interesting news. Bringing Windows version numbers in line with each other, Windows Phone 8.1 was finally revealed, complete with a notification center and Siri-like Cortana. The highly anticipated Windows 8.1 Update (which you may have heard something about) was official unveiled and given a launch date of April 8. Wayne, for one, liked what he saw.

Microsoft came over all open source, making the Roslyn compiler as well as WinJS freely available. Brian was pleased with the tech giant's latest moves, proclaiming Microsoft is now back. Build also gave us a sneaky glimpse of an upcoming, but as yet unnamed, version of Windows that features the return of the Start menu -- all of this chopping and changing is getting confusing. Maybe next on the list of things to do with Windows will be getting rid of those apps and features that should have been killed some time ago.

Continue reading →

It has often been said that making use of any social network is an exercise in vanity or narcissism. The likes of Facebook, Twitter, Google+ and other similar tools give anyone a platform to voice their views, concerns, complaints and anything else they feel inclined to get off their chest. But what matters about each of these social networks -- for the vane narcissist, at least -- is the number of people who are actually reading the words that are published. Unburdening online can be a wonderfully cathartic experience, but all the better if it is read by tens of thousands of people rather than just hundreds.

Each network gives you its own way to keep track of your potential audience. On Facebook, it's easy to keep track of the number of friends you have, while on Twitter it's the number of followers that's important -- as well, of course, as the coveted blue verified badge. Similarly on LinkedIn, it is easy to see how many people you’re connected to, and in the case of Google+ you can check how many people have circled you. But then there is the matter of how these figures translate into actual views.

Continue reading →

One of the great things about social networks is that it is possible to connect with people without the need to share email addresses. This means that you can remain "friends" with someone on Facebook, but not get to the point where you're handing out your email address and worrying about checking your inbox. The same is true of LinkedIn, but the difference with this "professional network" is that you're probably connecting with a larger number of people you would rather didn’t have your personal contact details. This comforting level of security was wiped out by Sell Hack.

This free browser extension -- available for Firefox, Chrome and Safari -- could be used to expose the email address associated with any LinkedIn account, regardless of whether you are connected to the person you are, essentially, spying on. Perhaps understandably, this caused a degree of upset and resulted in LinkedIn sending a cease and desist notice to the extension's developers. Sell Hack adds a "Hack In" button to social network pages which, when clicked, reveals the email address used by the account owner to create their page.

Continue reading →

In the post-Snowden world it's hardly surprising that many people believe that their every online move is being watched.

A new global poll carried out by GlobeScan on behalf of the BBC World Service reveals just how widespread these feelings are. Having polled over 17,000 people across 17 countries it finds that 52 percent believe the internet is an unsafe place to express opinions.

Continue reading →

Throughout today I have watched, with a sort of detached fascination, the attention suddenly being heaped upon cloud storage service Dropbox. It is certainly not the sort of publicity a company wants, either. It also is unwarranted. The company, at least by some outlets, is being accused of policing users' personal files in a search for copyrighted material.

The fact is, this all came about based on a tweet from one lone user, who was simply mentioning a system that was already in place, and has been for some time. Darrell Whitelaw, the user at the center of this, was only asking a question, not accusing the service of anything.

Continue reading →

After repeatedly bashing Google for going through its user's personal messages in the whole "Don't Get Scroogled by Gmail" campaign, Microsoft went one step beyond automatically scanning messages for keywords in order to serve up adverts, which Google does, and actually read a user’s private email, which Google doesn’t (as far as we know anyway).

Microsoft felt its actions were justified -- it was trying to prove a blogger had leaked pre-release Windows builds -- but users were rightly concerned that Microsoft had shown it was willing and able to read their personal emails should it choose to. The statement the company issued in light of the concern over its practices was hardly reassuring, and suggested Microsoft would do it again should the need arise. Today, Brad Smith, General Counsel & Executive Vice President, Legal & Corporate Affairs, Microsoft, has posted a follow up blog that essentially says Microsoft made a mistake and will be making changes to ensure reading customer emails in this way won't happen again.

Continue reading →

When you choose to establish a relationship with a company, there is a certain level of trust. You hope that the company "has your back". However, you can never be 100 percent sure. After all, companies are run by real people and human beings are not infallible. Things get muddied further when governments get involved. Quite often, a company may be forced to do something against its users' wishes, due to a government order. Even worse, the same government may ban the company from speaking about it.

Google is a company that many users trust. Nowadays, you almost have to, as the company's tentacles expand to the furthest reaches of the Internet. While Google allegedly participated in the NSA Prism program, it still seems to have its users' privacy in mind. To showcase its commitment, the search-giant began publishing a transparency report in 2009, which highlighted the number of government requests. Today, the company announces that those types of requests have skyrocketed a staggering 120 percent since the report began.

Continue reading →

Spam's great, isn't it? I know I just can’t get enough of it. I particularly love the in-your-face, unavoidable stuff that grabs my attention and ultimately has nothing to offer. Love it. This is one of the reasons I was indescribably happy when Gmail introduced its tabbed inbox feature. While some people saw it as a way of keeping their inbox clear, I saw it rather differently. Now I can see all of that level spam -- sorry, I mean "promotional emails" -- in one place: the handily named Promotions tab.

But there are too many emails that are just too subtle. They don’t grab my eyeballs and try to wrestle them from my head. Well, let joy be unbounded, Google has come up with the solution I've been looking for! It's like the company has been reading my mind! I've lost count of the number of times I've thought, "you know what's missing? Really big, graphic versions of my emails. If that was implemented, my spammy desires could be so much more effectively sated!"

Continue reading →

I have not hidden the fact that I'm yet to be sold on the idea of wearable tech. A post about smartwatches failing to take off lead to some interesting discussions, and many people leapt to the defense of watch 2.0. Judging from the comments, it seems that there is some love for wearable devices, but it still doesn't appear to be translating into sales. It's not just wearables fans who are quick to defend the honor of their beloved devices, the manufacturers are doing so as well. Google is the latest proponent of strapped-to-the-body-tech, which is hardly surprising considering the company's vested in the market with Glass.

Google Glass has received a bad rap, or so Google seems to think. Not happy to sit back and let the rumormongering run its course, Google has instead written a blog entry aiming to dispel some of the "awesome urban myths" (their words, not mine) that have built up around the technologically advanced spectacles. Considering this is a product that is yet to receive a full public release, it is interesting to see that Google already feels the need to stick up for its baby. But that said, this is a device that has seen the term "glass-holes" coined, even before launch.

Continue reading →

Not a good week for Microsoft this week. Things kicked off as Mozilla shunned the Windows Store by opting to stop development of a modern version of Firefox and then things got a little awkward following the investigation of an employee involved in leaking information about Windows. The company then came under fire for accessing the email account of an individual, despite its claims that "Outlook and Hotmail email are and should be private".

There was better news as an LTE version of Surface 2 went on sale opening up a new income stream for the company and new mobile computing opportunities for customers. More good news for users came when OneNote was not only released for Mac, but also made free for all platforms. Mihaita wasn't overly impressed with the Mac version, though.

Continue reading →

Microsoft has admitted to going through one of its own users' personal emails (a blogger who has leaked pre-release Windows builds and, allegedly, intended to sell the software giant's IP) without asking for a court order, as this practice is covered by its permissive privacy policy.

To assuage concerns that it may, in the future, not go through its own users' emails without justification, Microsoft has issued a statement which details the steps the company will have to complete, and the obstacles it sets for itself, for such things to happen again. This reminds me of the for-the-sake-of-doing-it surveillance reform that US President Barack Obama unveiled to minimize the controversial NSA mass surveillance practices, that also has similar measures in place to prevent abuse. Neither promise is reassuring.

Continue reading →

The NSA story isn't new. Scratch that. It's not really a story; it's a saga. Just when it seems safe to feel that there can't possibly be any more revelations to knock us sideways... oops... there's another little surprise for you! Just a week ago, I argued that Google's encryption of Chinese web searches amounts to little more than a PR exercise, designed to try to get the disgruntled user back on its side. This is not something that is related to the NSA revelations. When we found out that the likes of Facebook, Microsoft, Google and Yahoo (to name but a few) had been handing data over to the US government, all of these companies were falling over themselves to appear to be doing everything they could legally do to let their customers know what had been happening with their data.

Of course, it's not just the UK that has this problem, although that’s certainly where the attention has been focused -- the UK had (or possibly has) its own Optic Nerve program which was used to spy on webcam chats. The story we have heard time and time again is that these companies did not know what was going on. That the government had been collecting data without their knowledge. There were concessions that in some cases, FISA requests had been received but there were limitations on what could be publically revealed. Each company tried to outdo the others by appearing to reveal as much data as it could as quickly as humanly possible.

Continue reading →

And so it begins. The price war in the cloud. There are few tech companies that would not like you to store all of your files in the cloud, and there are several big names vying for attention. The obvious contenders for the crown are Microsoft with SkyDrive (sorry, OneDrive), Dropbox and Google Drive -- of course there are plenty of others, but these are the names that trip readily off the tongue. As computer users we have become increasingly comfortable with the idea of storing files online; in fact we almost demand it. If an app or service does not offer cloud storage, there are instant complaints about the lack of between device syncing.

But cloud storage does come at a cost. On the face of it, online storage is available free of charge. All of the big names -- and many of the smaller ones -- provide gigabytes, in varying quantities, of space gratis. But for cloud storage to be truly useful, everything needs to be stored there. The 5GB of free space from one provider is not to be sniffed at, but 5GB disappears very quickly. Opt to store all of your photos online, for instance, and the gigabytes will very quickly be eaten up.

Continue reading →

This is the week that saw the web celebrating its 25th birthday and Tim Berners-Lee took the opportunity to call for a web bill of rights, which I argued is essential for the future of democracy.

Another week means a fresh batch of security concerns. In Europe, users were warned of the dangers of connecting to public wifi hotspots, while a new report found that cybercriminals are becoming increasingly sophisticated in their techniques. Ian was on hand with advice for anyone trying to tackle or avoid viruses.

Continue reading →

We are spied upon. Someone, somewhere, knows what you have been doing online. It might be your snooping friend taking a look at your browsing history, or it might be that weird looking guy on the next table in the coffee shop watching your every click. It might be advertisers using cookies, or it could be your own government. This is now just about expected; it is part and parcel of using the internet. In some parts of the world, access to the internet is not only monitored, but also restricted and controlled. But it didn’t used to be like this, and it needn't stay like this.

In some regions the idea of mass spying is a relatively recent concept. The activities of the NSA, GCHQ and other government organizations are something only the most recent generation of internet users is "used" to -- for the rest us, it is at best an unpleasant sea change, and at worst just the tip of the iceberg. As it was revealed that governments were not only spying on citizens' online activities but also getting other companies involved by requiring them to hand over user data, big names such as Microsoft, Google, and Apple were falling over themselves to appear to be going out of their way to reveal everything they could about the demands made of them. It was the PR machine in action, trying to make the best of a very, very bad situation.

Continue reading →