Articles about Social Media

It seems that every online company is in a sharing mood at the moment. Facebook has already come clean about the data requests it has received from the US government, Microsoft wants to tell us more and Google is really keen on the idea. The latest company to express concern about the restrictions on reporting about government data requests is LinkedIn.

In a "Letter to the LinkedIn community", Vice President, General Counsel, and Secretary of LinkedIn, Erika Rottenberg, not only announces the publication of the social network's Transparency Report for H1 2013, but also expresses "great disappointment and frustration" at the limitations on what can be reported. Rottenberg reveals that she has written to the FBI to ask that LinkedIn be permitted to release additional data about requests that have been made.

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IBM has been at the forefront of social business software for a while and today the firm launches its new SmartCloud, a set of cloud-based social business tools aimed at empowering global workforces.

It's aimed at enabling executives such as human resource managers to create communities for new employees to speed up induction time, for example, or sales executives to conduct impromptu video chats with colleagues and share information. By combining social tools and mobile devices in the cloud it aims to help people work more effectively, collaboratively and securely from any location.

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Microsoft is no stranger to finding itself on the receiving end of complaints about security issues that are found in Windows and its other software. But now the Redmond company is turning the tables on consumers, saying that they need to do more to secure their own computers. Microsoft's research shows that Internet users are taking fewer precautions when they're online.

This is based on declining Microsoft Computing Safety Index (MCSI) scores over the last couple of years. The MCSI system was developed in 2011 as a way to measure the security savviness of web users. The system takes into account whether users do common things such as installing anti-malware software, enabling a firewall and keeping software up to date. It also factors in whether users are aware of the importance of using secure websites, using unique passwords and taking care of the personal information they share online.

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Philip Pullman -- UK author of His Dark Materials and Golden Compass fame -- is upset. In a column for the Index On Censorship he bemoans the invention of the Internet as a vessel that makes the lives of thieves easier, saying that piracy is theft "as surely as reaching into someone’s pocket and taking their wallet is theft".

Often, the argument against piracy is a slightly odd one. For many people it is a simple black and white affair -- it's not yours, and  if you take it without paying for it you are stealing. But for others, online piracy -- be it movies, music or software -- is not tantamount to theft. It is the ethereal, non-physical nature of these types of goods that seems to bring about confusion.

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A new feature is rolling to Facebook mobile, a feature that has been designed to provide "an easier way to watch video". "How could a video possibly be made easier to watch?", you may well ask. "All it takes is a quick tap to start playback!" The new feature will play videos as soon as you see them in your news feed -- no need for a tap.

Videos start playing silently and if you're not interested in watching you can just keep scrolling by. But if a video does take your fancy, how do you think you view it with sound and in full screen mode? That's right… you tap on it. Just like you do at the moment. The feature is not yet available to everyone, but if you don’t see it in your account on your mobile handset, you can check out a video of what it looks like in action.

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When you use Facebook and Twitter, everyone's looking at the same website and has access to the same set of tools, right? Wrong. In the case of Twitter, users who have verified accounts have access to different tools and options and the same is true for different levels of users on other sites and social networks. But it seems that even two average Twitter users could find that they have a different experience from each other on the site.

In a blog post entitled "Experiments @ Twitter", Twitter's Vice President of Engineering, Alex Roetter, says that experimenting with new features and options may mean that two people see different versions of Twitter. Roetter explains "it’s rare for a day to go by when we’re not releasing at least one experiment", referring to both the website and mobile clients.

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Following in the footsteps of Facebook, fellow social-media site Twitter has filed for an IPO. In other words, the company wants to sell stock in itself by going public. However, Twitter probably hopes not to follow Facebook's initial performance which was utterly abysmal and caused investors to lose money.

Predictably, the company made the announcement with a tweet, "we’ve confidentially submitted an S-1 to the SEC for a planned IPO. This Tweet does not constitute an offer of any securities for sale."

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Social Fixer is a browser extension available for Chrome, Firefox and others. It exists to make Facebook a more pleasurable experience, by ironing out annoyances and adding extra features. In theory this means Facebook users are happier and therefore use the site more -- everyone's a winner. The tool is free and over the course of four years its developer, Matt Kruse, built up a following of hundreds of thousands of users. Now Facebook has wiped that out.

The Social Fixer tool still exists and still offers the same options as it did before, but it no longer has a Facebook presence. Back on 2 September the Social Fixer Facebook Page (which is still inaccessible) was "unpublished" by Facebook. The reason specified was that the page had been flagged up for spam -- this is something Matt vehemently denies ever engaging in.

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AT&T finds itself on the receiving end of an internet backlash after tweeting an advertisement for the BlackBerry Z10 that used 9/11 imagery. On the anniversary of the tragedy that saw the Twin Towers fall, the US phone giant posted the ad on Twitter -- the tweet has since been removed -- which featured the Tribute in Light memorial under the heading Never Forget. A similar post was also made on Facebook -- this has too been removed.

The ill-advised marketing move has backfired however. The company's Twitter feed is now filled with vitriolic responses from those sickened by the imagery. Search Twitter for AT&T and there are tweets from thousands of users who can only be described as being seriously pissed and deeply offended. On the BetaNews team, New Yorker Brian said that it was horrible and that he hated it.

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Facebook is making it easier for news outlets such as BskyB, CNN and NBC to integrate conversations from the social network into their broadcasts. Using the Public Feed API, broadcasters are now able to display a real-time feed of posts that contain a specific word. Considering that, according to Facebook's own figures, last week's kick-off of the new NFL season resulted in over 20 million likes, comments and shares, that's a lot of data to be dealing with.

There is also the new Keyword Insights API which can be used to determine how many posts mentioned a particular term in a specified timeframe. But the API goes further than this, also making it possible to filter results -- allegedly anonymously -- based on gender, age and location. At the moment both of these APIs are only being made available to a limited number of partners, but the list is certain to grow over time.

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A taste of the future of computing is available from the Physics department of the University of Bristol. The limits of traditional computers are being reached and new technology is needed if things are going to develop at any sort of reasonable pace in the coming years. Quantum computing could just be the way ahead, and the UK university has produced Qcloud, an online quantum computer that you can play with for free.

Mere binary is too limiting, but a quantum computer is not restricted to working with 1s and 0s. Rather than the two states associated with a regular bit, a quantum bit (or qubit -- not to be confused with the Brighton Rock character, Cubitt) is capable of being in multiple states simultaneously. Forget "on" and "off", each qubit can be used to hold multiple pieces of data at the same time.

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There is money to be made from online advertising, particularly if you happen to be Google. Research by Statista shows that in 2012, there was around $104b in advertising revenue sloshing around in the coffers of various companies. Projected figures show that 2013 is likely to even more profitable, with ad revenue expect to rise to $117.6b. This is not as great an increase as between 2011 and 2012, but it is still a climb.

It is the big names who are raking in the cash, with Google coming out on top. The search giant is expected to pocket $38.6b by the end of the year, equating to very nearly a third worldwide income from online advertisements.

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We’ve known for a while that governments around the world have been gathering data about Internet users, monitoring online communication via instant messaging, email and much more. Numerous websites and social networks have received requests from government bodies for information relating to their customers and users. Now, Facebook reveals for the first time just who has been asking for data.

The Global Government Request Report covers the first six months of 2013, and is introduced with the words "Transparency and trust are core values at Facebook". Although the report is not especially detailed -- it is likely that it was not legally possible to be -- it does show which countries have asked for data, the number of requests each country made, the number of user accounts inquired about, and (perhaps most interestingly) the percentage of requests that Facebook was legally obliged to comply with.

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Research giant Gartner has revealed its latest 'Hype Cycle' -- a series of reports that offer a graphic representation of the maturity and adoption of technologies -- focusing on social collaboration in enterprises.

It shows that the use of social technologies to meet business needs is increasing along with growing expectations of their effectiveness. More vendors are adopting an approach in which social features aren't bought separately but are incorporated into something else. You can see this trend in new product releases from Clarizen and Deltek which we've reported on recently.

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Californian work collaboration and project management specialist Clarizen has launched the latest version of its cloud-based platform. Clarizen v6 combines social engagement and project management to achieve better results.

Clarizen’s co-founder and CEO Avinoam Nowogrodski says, "Clarizen v6 was designed from the ground up to support the requirements of today's changing modern workplace. Increasingly, companies and organizations are staffed by people of different generations, with different skill sets and who are located around the world. Clarizen v6 delivers on our Work Funnel concept of connecting social context, tasks and projects on a single cloud-based platform, so collaboration will drive results".

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