It feels like repeatedly kicking someone when they’re down, but there’s really no other way to describe Windows tablet sales -- both RT and Windows 8 Pro -- other than pathetic and embarrassing for Microsoft. Which is a shame. Surface is a great tablet, Windows 8 on Surface is a good operating system, but people just aren’t buying the device in any great numbers. Well, pre-fire sale at least.
According to a new report from IDC, just 200,000 Windows RT tablets shipped in Q2 2013 (even the ailing BlackBerry PlayBook managed 100,000), and there’s no good news for other Windows tablets either as IDC reports just 1.8 million devices shipped with that OS onboard. Apple, by comparison, shipped 14.6 million iPads in the same quarter.
Yesterday a striking fact regarding Surface was revealed in a SEC filing from Microsoft. The software giant's tablet lineup brought in revenue of $853 million in the company's fiscal year 2013 -- just under the embarrassing $900 million Surface-related write off Microsoft declared two weeks ago.
$853 million might sound like quite a lot of money, but what it actually means is the tablet line is a flop, with Microsoft selling just slightly more Surface PCs in a year than Apple shifts iPads in a week.
Windows 8 is an operating system designed for touch PCs, but it's struggling to find a sizeable audience on them. PCs as we know them are on their way out, and tablets are the future, as we've been told time and again by analysts. Figures from the likes of Gartner and IDC clearly back up this sea change.
So if people aren't buying into Microsoft's new OS on regular PCs (with or without touch) then they must be scrambling to buy tablets running Windows 8 and RT surely? Well things don't look too rosy for Microsoft there either.
In the wake of the $900 million Surface RT inventory adjustment hit announced yesterday, Microsoft has released an updated ad comparing Surface RT to the Apple iPad. Microsoft warned that its marketing was going to get more aggressive and this ad is probably the strongest attack on the iPad we've seen to date.
I'm a big fan of ads that focus on features and I am a bigger fan of ads that focus on features against a competing product. This ad is particularly good, not just because of the feature comparison, but the price comparison. See for yourself.
Late-yesterday, Microsoft released its latest financial results, for Q4 fiscal year 2013, revealing a whopping $0.9 billion charge that is "related to Surface RT inventory adjustments". The $900 million that the software corporation just wrote off is a telltale sign that its Windows RT-based tablet is not selling as well as the company expected, leaving considerable stock unmoved.
Here are the highlights of the Q4 FY13 financial results: $19.89 billion in revenue, operating income of $6.07 billion and $4.97 billion as net income (or, 59 cents per share). The numbers are below analyst expectations, which placed revenue at $20.73 billion and net income at 75 cents per share. According to Microsoft CFO Amy Hood, Surface RT can be partially blamed for the less-than-stellar financial results.
Microsoft has slashed the price of Surface RT, making the device pretty affordable. Anyone hoping that Surface Pro would see a similar reduction will be disappointed. Microsoft shows no signs of cutting the price of its premium tablet, suggesting the company is happy enough with sales and margins at the moment.
The problem with RT is it looks like Windows 8, and behaves like Windows 8, but isn't Windows 8. If you buy Surface RT, or any other tablet running the OS, you might reasonably expect to be able to run traditional software on it. But you can't.
Rumors that Microsoft was planning to cut the price of Surface RT have been swirling for a couple of days, and yesterday they came true. Staples in the US is currently advertising the 32 GB base model of the device for $349.99, a drop of $150. Although the price reduction hasn’t been seen elsewhere yet, it should start appearing at other retailers next week. No word on whether the reduction will be offered in other territories.
The price cut is interesting as it’s yet another example of Microsoft offering aggressive discounts on Surface RT. The 32 GB version was made available to schools and universities for $199, and attendees at the Worldwide Partner Conference and TechEd gatherings were offered Surface RT 64 GB with touch cover for $99 (although admittedly they had to pay a fortune for a ticket in the first place).
Microsoft just released a new Windows tablet video ad, which pits Dell's XPS 10 against Apple's popular iPad. This time around the action takes place at a baseball field, with the software giant emphasizing the multitasking benefits available to the users of its tiled operating system.
The video ad shows two agents trying to sign a new baseball player, with one using the iPad and the other the XPS 10 to video chat with the boss and obtain relevant stats. Needless to say, the Apple slate user struggles to multitask, having to switch between apps to communicate and find the needed information, while his rival takes advantage of Windows RT's built-in snap feature to run two pieces of software at the same time.
Evernote Corporation has released Evernote Touch 2.0, a major update of its touch-friendly Windows 8 app. The latest version's main new feature is a hub page providing a summary of the user’s account, while it also promises improved editing tools and support for Business accounts.
The major new highlight is undoubtedly the hub page, which is the first thing users will see when logging into the app. All of its core navigation items as well as an overview of the various parts of the user's account, including notes, notebooks, tags and shortcuts, can now be found here.
I've been struggling for a good year now with Microsoft's decision to push users as hard as it is pushing them to use the new, modern user interface, what was once code-named Metro. Even in Windows 8.1 (formerly known as Windows Blue), it is the primary UI. Why is Microsoft forcing us to use it?
"Forcing" is perhaps too strong of a word I suppose (although it's a good one for a headline). You can continue to run conventional Windows programs -- hell, even text-mode console software -- and keep using a traditional computer with a keyboard and mouse, but they're all legacy now, at least for Modern UI apps.
Every Friday, my colleague Martin Brinkmann details the best Windows 8 apps that surface in Store during the week. I have closely followed the series mostly to check new arrivals (since I use Windows 8) but also to get a feel of the quality and value that developers bring to the new ecosystem.
As some of you have mentioned in the comments, the highlighted apps are not exactly up to par with offerings available on Apple App Store or Google Play. The most noteworthy ones are few and far between, something that is immediately noticeable after browsing through the available selection on Windows Store. The most resounding apps come, for instance, from Microsoft, Nokia, Shazam, Twitter and a couple other major players. There is more to it, of course, but the quality and value are still inadequate these days.
In an effort to boost the adoption and sales of its two Windows slates, on Monday, Microsoft introduced a new channel program (simply called Microsoft Devices Program), which allows authorized resellers to commercialize Surface Pro and RT devices.
"Today, we’re announcing the first phase of our expansion into the business channel that allows customers to purchase Surface and commercial services through authorized resellers", says Microsoft. "In addition to offering Microsoft's extended warranty and accidental damage, resellers bring a variety of additional value-added services to the Surface family, such as asset tagging, custom imaging, kitting, onsite service and support, device recycling and data protection".
Microsoft just released the second major iteration of its Blink Windows Phone 8 app which now introduces GIF (the pronunciation is still open for debate) support, new features and improved functionality.
The app, which is built by Microsoft Research (the software giant's research arm), allows users to take advantage of its burst shot feature to combine multiple pictures (the number is user-selectable) into a GIF image. The GIF can be viewed directly after creating it and can be shared via email and three social networks -- Facebook, Microsoft's Socl and Twitter. (It's time to test this with the help of your pet and post the results, for posterity's sake of course.)
Yesterday, despite "credible" rumors suggesting a full-on iOS approach, Microsoft released Office for iPhone but left iPad users stranded. The company also planted a little trojan horse -- the app is free but it is not free to use, requiring an Office 365 subscription, which runs for $99.99 per year, to take advantage of Excel, PowerPoint and Word.
But, based on my own experience with Office on Windows Phone, the suite is not really in its own element on a small display. iPhone users are most likely to run the app just to perform quick edits and (in the most-optimistic scenario) create very short and basic documents, presentations or spreadsheets. Office would really shine on bigger screens, however Microsoft doesn't want iPad users to actually use it. I've asked the software giant to explain the iPhone-only design and here is the company's response.
I can't remember the last time I printed a photo. Can you? The versatility of cloud services and the increasingly accommodating on-device storage changed the way folks enjoy and look at pictures, turning printing from a once-popular activity into a dying art. Today, more than ever, digital replaces physical.
But prints are not dead (yet), as cloud services like Kicksend look to modernize the way people get their memories onto paper. Kicksend, available first on iOS, Android and the web, just turned its eyes towards Windows 8 and Windows RT, also allowing users of the tiled operating system to share photos and order prints straight from its app.